Represent gTech as the primary face for AMER Customer Experience, collaborating cross-functionally to deliver a unified strategy to the Google Customer Solutions (GCS) business.
Partner daily with business leadership to drive solution activation, resolve escalations, and advocate continuous service improvements.
Track business strategies and feedback to proactively align and optimize gTech solutions design and delivery.
Conduct opportunity analyses to provide actionable recommendations that maximize advertiser value.
Prepare executive communications and performance reporting regarding service engagement, operations, and stakeholder satisfaction.

Services Manager, gTech Ads GCS, AMER

Job Description