Client Solutions Manager (Multiple Positions)

About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

About the Team Our team plays a crucial role in ensuring the company’s success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you’ll be part of a team that’s developing new solutions to new challenges. It’s working fast, at scale, and we’re making a difference. We are looking for talents to join us on this exciting journey!

Responsibilities Provide strategic recommendations and optimizations of ads by monitoring and analyzing ad campaign performance data to offer clients data-driven business insights. Investigate and work directly with product and engineering teams to help troubleshoot client issues during campaigns. Build, grow, and manage day-to-day client relationships with advertisers/agencies of all sizes within the retail industry. Support and work with the sales team on presale research and writing tailored pitches. Conduct regular business reviews and prepare reports of findings, taking a consultative, long-term approach to build productive relationships with clients in collaboration with the sales team.

Qualifications Must have a Bachelor's degree or foreign equivalent degree in Business Administration, Management, Marketing, Media, Communications, Journalism, Analytics (any), or a related field, and 3 years of related work experience.

Of the required experience, must have 1 year of experience in each of the following: Developing marketing or advertising campaigns from inception to completion, including ideation, direction, coordination, and execution; Digital advertising, including: (1) campaign execution and analysis; and (2) analysis of market penetration of competitive products; Analyzing advertising objectives and managing marketing budgets, including Profit and Loss (P&L); Planning, managing, and executing self-serve media campaigns; Social media marketing, including targeting options and critical dimensions for measuring targeting behaviors and demographics; and Translating large data sets from Excel and dashboards into actionable takeaways and insights reported to clients.

Travel Requirement: Domestic travel required up to 10%.

Employer: TT Commerce & Global Services LLC Type: Full time, 40 hours/week Location: Austin, TX Salary Range: $72758 - $110700 per year

To Apply, click the apply button below. Contact [email protected] if you have difficulty submitting resume through the website.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

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