Senior Customer Value Architect

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Customer Value Architect based in Canada.

This role is a highly specialized, domain-led advisory position focused on unlocking measurable value within automotive dealership operations. You will act as the product and operational authority inside customer engagements, translating platform usage and performance data into clear diagnostic insights and actionable transformation roadmaps. Working at the intersection of consulting, dealership operations, and SaaS platform expertise, you will guide customers through complex change initiatives that improve adoption, efficiency, and business outcomes. You will partner closely with customer success leaders to ensure value realization is not only understood but actively executed across dealership teams. The environment is fast-paced, highly collaborative, and deeply analytical, requiring both operational credibility and structured problem-solving. This is a high-impact role where your expertise directly shapes customer performance and long-term platform success.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Customer Value Architect based in Canada.

This role is a highly specialized, domain-led advisory position focused on unlocking measurable value within automotive dealership operations. You will act as the product and operational authority inside customer engagements, translating platform usage and performance data into clear diagnostic insights and actionable transformation roadmaps. Working at the intersection of consulting, dealership operations, and SaaS platform expertise, you will guide customers through complex change initiatives that improve adoption, efficiency, and business outcomes. You will partner closely with customer success leaders to ensure value realization is not only understood but actively executed across dealership teams. The environment is fast-paced, highly collaborative, and deeply analytical, requiring both operational credibility and structured problem-solving. This is a high-impact role where your expertise directly shapes customer performance and long-term platform success.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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