
Claims Adjuster (Maternity Cover - 12 months)
Job Description
Claims Adjuster (Maternity Cover - 12 months)
Department: Claims
Employment Type: Fixed Term Contract
Location: London
Description
The primary purpose of the role is to provide an efficient and effective claims service for our clients, by responding to each claim notified in a proactive manner in order to return our clients to their pre-loss condition as expeditiously as possible.
Specific Responsibilities
- The accurate and timely investigation, administration, quantification, negotiation and settlement of any potential exposures notified to Lancashire Group subsidiaries within pre-agreed authorities and service targets.
- Maintain primary responsibility for caseload of attritional, large and complex losses on insurance, reinsurance and delegated business, with referral where required.
- Develop and maintain relationships with underwriting, exposure management, actuarial, finance as well as within the claims function colleagues.
- Develop and maintain relationships with brokers, peers and service providers within the market as an ongoing concern.
- Report reasonably foreseen matters within the EP&C claims arena that may affect the reputation or financial position of the firm, immediately to EPC Claims Manager.
- Perform case reserve reviews as required and report any claim trends identified.
- Maintain accurate records for auditing purposes and preparing reports as necessary.
- Advise Underwriters in respect of any requisite policy language evolution.
- Participate in catastrophe response as required and ensure any regulatory reporting timeframes are adhered to.
- Ad hoc duties as required.
Essential Skills & Requirements
- Up to 5 years’ experience in a similar role preferable but not essential.
- Sound understanding of basic claim principles.
- Accuracy and attention to detail with high standards.
- Excellent written and verbal communications skills, and interpersonal skills.
- Excellent IT skills including MS Office, Word and Excel skills.
- Working knowledge of ECF2 & changes brought about by blueprint 2 preferable but not essential
- Ensure knowledge is kept up-to-date with current insurance issues and legal developments
The Lancashire Way
Straight-talking
Hard-working
Responsible
Positive