Restaurants General Manager
Job Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A timeless palace between the continents. Proudly standing on the shores of the scenic Bosphorus – the storied strait that links Europe and Asia – our lovingly restored, 19th-century Ottoman palace brings together Istanbul’s ancient architecture, warm Turkish hospitality and contemporary accommodations. Relax in one of our traditional hammams, spend an afternoon lounging around our outdoor pool, and savour Anatolian delicacies as you admire the soaring minarets and towers of the city’s inimitable waterfront skyline. We’ll show you a seldom-seen side of Istanbul during your stay with us.Please note: This is a local position, only candidates with an existing work permit in Turkey (either Turkish Nationals or Turkish ID holders) will be considered.
About the role:
The Restaurants General Manager is a key leadership role within the Food & Beverage team at Four Seasons Hotel Istanbul at the Bosphorus. In this position, you will be responsible for overseeing all restaurant operations, ensuring exceptional service standards, and delivering a memorable dining experience to our guests.
You will lead and develop high-performing teams, collaborate closely with the Executive Chef and Director of Food & Beverage, and drive operational excellence and financial performance across all outlets.
What you will do:
- Lead, hire, train, supervise, and coach restaurant teams in line with Four Seasons standards
- Ensure a refined, well-managed dining environment for breakfast, lunch, and dinner services
- Maintain a professional presence on the floor, handling guest feedback and complaints effectively
- Collaborate with the Executive Chef and Director of Food & Beverage on menus, promotions, and guest experience enhancements
- Oversee reservations, seating, and service flow to maintain operational excellence
- Ensure consistent application of service standards and techniques across all teams
- Prepare staff schedules, forecast covers and revenue, and manage labor costs and overtime
- Monitor financial performance including inventories, payroll, and POS reports
- Maintain daily operational logs and ensure effective communication with senior leadership
- Foster teamwork and a positive work environment across departments
- Ensure proper handling and reporting of guest and employee incidents
What you bring:
- University degree or equivalent professional experience
- Minimum 2 years of managerial experience in fine dining restaurant operations
- Strong knowledge of Food & Beverage operations, including wines and spirits
- Solid understanding of budgeting, cost control, and financial performance
- Excellent leadership, organizational, and team management skills
- Strong guest-facing communication skills with fluency in English
- Proficiency in MS Office applications and POS systems
- Ability to perform in a fast-paced, luxury hospitality environment
- Private Health Insurance
- Excellent Learning and Development opportunities
- Complimentary Accommodation at other Four Seasons Hotels and Resorts
- Complimentary Dry Cleaning for Business Attire
- Complimentary Employee Meals
- Discounted Indoor Parking Privileges
- … and so much more!
Schedule & Hours:
- This is a full-time position
- Working hours will vary based on operational needs, including evenings, weekends, and holidays
Legal Disclaimer
7 Nisan 2016 tarihli Resmi Gazete’de yürürlüğe giren 6698 sayılı Kişisel Verileri Koruma Kanunu’na istinaden, özgeçmişinizde yer alan kişisel bilgileriniz kurum bünyesinde oluşacak mevcut ve gelecek işe alım talepleri doğrultusunda istihdam amaçlı kullanılacak olup; kişisel bilgileriniz veri tabanımızda gizlilik içerisinde saklanacaktır.
Özgeçmişinizin veri tabanımızda bulunmasını istemiyorsanız, lütfen [email protected] adresi ile iletişime geçiniz.