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Job Description
Overview:
As a Server, you will embody the spirit of warmth and attentiveness, ensuring every guest enjoys seamless and personalized service. Whether recommending menu items or creating a welcoming atmosphere, you will contribute to the high standards and reputation of Omni Hotel & Resorts. If you thrive in a fast-paced environment and take pride in curating unforgettable moments, we’d love to have you on our team.
Responsibilities:
· Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries or requests.
· Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
· Must maintain full familiarity with menus and knowledge of beverage offerings, including wine service.
· Complete station set-up and breakdown/side-work.
· Polish and clean all water glassware on assigned station during each shift.
· Take food and beverage orders and upsell as often as possible.
· Be pleasant, smile and greet all guests using surnames when obtained.
· Send orders using MICROS systems.
· Communicate with culinary team regarding meal requirements, allegories, dietary needs and special requests.
· Alert Restaurant Manager immediately if a guest has a suggestion, complaint or issue.
· Present accurate check to guests and process payment.
· Assist in seating guests and answering phones for restaurant as needed.
· Cross train among other food and beverage outlets as needed.
· Perform any other duties as assigned by the restaurant manager.
Qualifications:
· Minimum 1 year of serving experience, high volume & casual environment preferred.
· Must adhere and agree to compensation acknowledgement and tip reporting guidelines.
· Must have knowledge of wine, spirits, and beer.
· Must be able to work a variety of shifts, including weekends and holidays.
· Maintain a professional business appearance, attitude, and performance.
· Must have unexpired Food Handlers obtain upon hire.
· Must be able to lift, push, pull, place, and carry objects weighing up to 50lbs.