Dealer Principal - Performance Motors Indonesia

Company :

Job Purpose:

Manage the overall branch operations efficiently and effectively to maximise productivity and profitability.

• Management responsibility for the dealership operations (with regards to performance and customer orientation) and staff (with regards to culture and team building).
• Drive the team to achieve the target set through budget and strategic planning, i.e. Profitability, Returns on Invested Capital and overall growth for the Company.

Job Responsibilities:

• Ensure that PT PMI (Jakarta and Medan) meets its overall business turnover, PBIT and ROAIC targets.
• Develop BMW Used cars and Auto Selection business in Jakarta and Medan.
• Plan business strategies which align to the Company’s mission and vision.
• Strategic planning to expand PT PMI businesses within BMW network or new brands in Indonesia.
• Strategise and ensure synergies across all operations under PT PMI.
• Develop and implement innovative sales and marketing strategies geared towards the local market whilst taking into account the cost-effectiveness.
• Ensure systematic market achievement by setting targets and making use of supervision tools, not only related to sales, but also customer experience and brand building.
• Lead the customer journey planning process and ensure that the journey between different channels (online & offline) is seamless.
• Lead, discuss and negotiate BMW business discussions with BMW Indonesia
• Ensure compliance towards BMW Indonesia (BMW, MINI & Motorrad) standards & requirements and other statutory requirements of Local Authorities.
• Manage the team to provide premium customers service experience by meeting customers' requirements and ensuring their needs are well-taken care of.
• Manage and motivate employees for a highly engaged workforce.
• Ensure adequate control measures in sales and aftersales process for 100% compliance towards company/government policies and business ethics.
• Plan manpower requirements, select and recruit the right talents.
• Identify and initiate development programs to raise the quality and productivity of all employees.
• Implement and adhere strictly to the Company’s accounting policies pertaining to discount structure, claims, cash transactions etc. SOP from the finance side.
• Develop a succession plan for self and the team.
• Constantly observes the market and derives sales/aftersales potential.
• Constantly review both distribution channel and marketing measures.
• Constantly review optimization potentials in customer orientation and experience.
• Act as brand ambassador in the car retailer area of influence, creating enthusiasm for BMW brand.

Job Requirements:

• Degree holder in Sales and Marketing, Business Studies, Administration and Economics.
• At least 8 years of automotive industry experience.
• Management experience is a must.
• Will be based in Indonesia.

About us :

Sime Darby Berhad is a global trading and logistics player. We partner with some of the world’s best brands to deliver quality products and services to our customers. Our core businesses operate in and serve the industrial, motors and logistics sectors as well as the healthcare, insurance, and retail segments. With a workforce of more than 24,000 employees, we are headquartered in Oasis Ara Damansara, Selangor, Malaysia with operations in 17 countries and territories across the Asia Pacific region. Sime Darby Berhad is listed on the main market of Bursa Malaysia Securities Berhad.

Sime Darby is setting the pace of change in sustainable futures. For you, this means challenges and opportunities to grow with us. We are committed to nurturing and growing our talents as their dedication and contributions are instrumental in driving our businesses.