Claims Specialist, Design Professional

AXA XL is an

Employer

Claims Specialist – Design Professional Canada Montreal, Quebec Our Claims team sets us apart

Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly

How do you make a good thing better

You focus on excellence and creating a culture of continuous improvement

You create an environment that fosters collaboration, customer service and colleague development

And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement

As a Claims Specialist-Design Professional, you will play a critical role in AXA XL's claims for the Design Professional team

Expect to work closely with your manager and fellow Claims colleagues to drive files to resolution and to interact and collaborate frequently with Underwriting team

Together, you will be tasked with achieving the best possible outcomes for AXA XL and its clients by resolving and settling claims proactively

What you’ll be doing What will your essential

include

Providing thoughtful and comprehensive coverage analysis on all new matters and acting as a resource to our underwriting team for wording and account reviews

Utilizing experience and information obtained to evaluate financial exposures

Negotiating appropriate and timely resolutions on assigned claims across multiple jurisdictions

Partnering with internal and external counsel in setting and pursuing effective and cost-efficient litigation strategies for claims in litigation

Active participation in mediations and settlement conferences as appropriate

Coordinating and managing communication with internal and external stakeholders (e.g., Underwriting, brokers, reinsurers, external vendors, etc.) while ensuring the highest level of customer service

Consulting with and reporting to Claims Management and Claims Legal, as warranted, on large losses and contentious coverage matters

Ensuring all steps are taken to achieve the best outcome

Maintaining file notes, preparing internal reporting, timely reserving, issuing payments, and setting of electronic file diary are in accordance with best practices guidelines

Identifying, monitoring, and reporting on emerging trends within the insurance industry and legislative changes

Active participation in new account and renewal meetings as required

Taking an active role in the development of educational material and risk management initiatives for policyholders and agents

Facilitating the delivery of this material through public speaking engagements and individual consultation

You will report to Bradley Thorn, Claims Manager – Professional Canada

BRING We’re looking for someone who has these abilities and skills: Required Skills and Abilities: Fluently bilingual in both official languages (French & English)

Must possess and maintain a valid Representative’s Certificate for Commercial-lines claims adjustment in compliance with AMF

Moderate experience handling litigation claims for Professional lines of business

Bachelor’s degree or comparable degree

MBA preferred

LLB preferred Obtained or working toward Chartered Insurance Professional (CIP) or Canadian Risk Management (CRM) designation preferred

Impeccable ethical reputation and an unwavering dedication to collaboration with clients, brokers, internal teams, and vendors; evidencing professionalism and diplomacy in all situations

Superior verbal and written communication in both official languages, collaboration, presentation and influencing skills with the established ability to communicate effectively with all internal and external stakeholders Excellent analytical and organizational skills, with the proven ability to work independently while demonstrating initiative toward continuous improvement

Proficiency in Microsoft Office applications, particularly TEAMs, Outlook, Excel, and Word

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks

For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it

How

By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward

Learn more at axaxl.com What we OFFER Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic

At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success

That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential

It’s about helping one another — and our business — to move forward and succeed

Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe

Robust support for Flexible Working Arrangements Enhanced family-friendly leave

Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at Inclusion & Diversity at AXA XL | AXA XL

AXA XL is an

Employer

Total Rewards AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security

It provides competitive

and personalized, inclusive

that evolve as you do

We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence

Sustainability At AXA XL, Sustainability is integral to our business strategy

In an ever-changing world, AXA XL protects what matters most for our clients and communities

We know that sustainability is at the root of a more resilient future

Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations

Our Pillars: Valuing nature: How we impact nature affects how nature impacts us

Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future

We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans

Addressing climate change: The effects of a changing climate are far-reaching and significant

Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption

We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions

Integrating ESG: All companies have a role to play in building a more resilient future

Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business

We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting

AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs

These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving

For more information, please see Sustainability at AXA XL

The Canada base

range for this position is CAD 88,500- 132,500

Actual pay will be determined based upon the individual’s skills, experience and location

We strive for market alignment and internal equity with our colleagues’ pay

At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer

such as a competitive retirement savings plan, health and wellness programs, and many other

We also believe in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers.