Quality Assurance Manager

Overview of the Position:

The Quality Assurance Manager is responsible to the General Manager for the overall operation of the quality assurance department of PHS/MWA and, as such, will have the final authority in the releasing to service of components. The Quality Assurance Manager ensures and maintains the quality system in accordance with 14 CFR requirements. Responsible to maintain all quality manuals, quality procedures training manuals, and technical documents in a current condition at all times. In addition, the Quality Assurance Manager is responsible for directing, planning and laying out the details of inspection standards, methods and procedures used by the company in complying with all applicable 14 CFR, manufacturer's specifications, recommendations, and customer specifications as applicable. The Quality Assurance Manager has the responsibility and authority to perform assigned tasks.

 

Essential Duties and Responsibilities:

Includes the following:

 

• Assist, supervise and direct all personnel assigned to the Quality departments for all divisions of the company.
• Ensure all quality documentation is being maintained and current per all applicable regulations.
• Maintain Repair Station Personnel Rosters and ensure compliance is maintained per applicable regulations.
• Ensure all technical data documentation is being maintained and current at all times.
• Assure periodic checks are made on all inspection tools, the calibration of precision test equipment used by the company and personal tools owned by technicians are maintained current.
• Assure the final acceptance of all incoming material, including raw materials, new parts, supplies and the airworthiness of articles on which work has been performed by a non-certificated sub-contractor.
• Ensure that the preliminary, hidden damage, in-process and final inspections of articles processed by the repair stations and record the results as outlined in the quality manuals are being accomplished.
• Oversee the proper tagging and identification of all parts and components as outlined in the quality manuals.
• Ensure that rejected and unserviceable items are handled in such a way as to prevent their use, as outlined in the quality manuals.
• Other duties may also be assigned.

 

Other Knowledge, Skills, and Abilities:

• Technical Ability - Minimum of 10 years experience. Be familiar with 14 CFR 145 requirements.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Remains open to others' ideas and tries new things.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; is able to multi-task and be able to change priorities as required by customer driven demands.
• Quantity - Meets productivity standards as required; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Adaptability - Adapts to changes in the work environment.
• Attendance/Punctuality - Is consistently at work and on time; Arrives at meetings and appointments on time.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Computer Skills: Proficient in use of Microsoft Word, Excel and Power Point.