Assistant Manager – Alternative Channels Market Conduct

Job Scopes: Market Conduct Oversight: Monitor and review market conduct activities across alternative distribution channels to ensure compliance with internal policies and regulatory requirements

Work closely with compliance, legal, sales, and distribution teams to ensure cohesive management of market conduct risks

Regulatory Compliance & Risk Management: Stay abreast of current and upcoming regulatory changes affecting market conduct within the life insurance sector

Communicate changes to relevant teams and ensure policies and practices are updated accordingly

Develop and maintain frameworks for ongoing assessment of market conduct risks within distribution channels

Conduct periodic reviews and audits to identify areas of non-compliance or potential misconduct

Handling customers & clients complain that related to misconduct or any related issue

Training monitoring & Awareness: Support the design and delivery of training programs for distribution teams on market conduct standards and regulatory requirements Reporting & Documentation: Prepare comprehensive reports on market conduct assessments, risks, and compliance status for senior management

And maintain accurate documentation of monitoring activities and corrective actions

Qualifications: Minimum of 3 years' experience in market conduct, compliance, risk management, or related roles within the insurance or financial services industry

Prior experience working with distribution channels, especially alternative distribution or Partnership management, is preferred

Strong understanding of insurance regulations, market conduct standards, and compliance requirements

Familiarity with regulatory frameworks applicable to life insurance, such as local insurance laws and international best practices

Excellent analytical skills to assess and monitor risks effectively

Good understanding of distribution channels and sales practices in life insurance

Strong interpersonal skills with high ethical standards and attention to detail

Good English skills for business use

About Krungthai-AXA Life Insurance Krungthai-AXA Life Insurance Public Company Limited, created from a solid co-investment partnership between Krungthai Bank PCL. and the AXA Group, global financial protection and asset-management specialists

The trademark of Krungthai-AXA Life Insurance is designed to indicate the combination of the two corporations

Krung Thai Bank PCL. and AXA Group logos are aligned with Thai characters displaying the company name as Krungthai-AXA Life Insurance placed above the red line and the new company signature

Redefining/Life Insurance

Today Krungthai-AXA Life Insurance Public Company Limited is a fast-growing life insurance company with a vision – Ambition AXA

Our Perks and benefits Employee and Family Health Insurance Benefits Life and Accident Insurance Benefits Hybrid Working and Flexible Working Hours Annual Leave & Birthday Leave Salary Increment & Bonus Digital Learning - Self Learning Organization Annual Health Check up Provident Fund