Director, Global Recovery Lead

Key Responsibilities:

Global Recovery Model Design and Ownership

• Lead the design, development, and implementation of a global cost recovery model covering approximately USD 1 billion of cost.
• Own the end-to-end recovery model methodology, including cost pools, allocation drivers, recovery principles, calculation logic, governance rules, and reporting outputs.
• Build a separate above-the-line performance-impacting model that allocates costs across all relevant business units, regions, and entities within NTT DATA, Inc.
• Ensure the model is transparent, scalable and auditable
• Define and document the financial rationale for allocation methodologies and recovery principles.
• Ensure allocations are commercially reasonable, consistently applied, and aligned with the economic benefit received by each business unit or region.
• Continuously review and refine the model to reflect changes in business structure, cost base, service delivery, tax requirements, and group strategy.
• Financial Impact and Performance Management
• Own the financial modelling of global cost allocations and recoveries, ensuring accurate and timely impact assessment across all business units.
• Assess and explain the impact of allocated costs on regional and business-unit performance.
• Provide clear reporting and analysis to GHQ Finance leadership on allocation outcomes, recovery trends, variances, risks, and opportunities.
• Support scenario modelling and sensitivity analysis to assess the impact of changes to cost pools, allocation drivers, regional structures, or tax treatment.
• Ensure the recovery model supports performance transparency and accountability across NTT DATA, Inc.
• Partner with Regional Finance teams to explain allocation outcomes and resolve challenges or disputes.

Tax Deductibility, Transfer Pricing and Authority Engagement

• Work directly with internal tax teams, external advisors, and auditors to support the deductibility of allocated costs and engage with tax authorities on any queries.
• Ensure the global recovery model is designed to achieve appropriate deductibility of allocated costs while remaining compliant with local tax and transfer pricing requirements.
• Support the preparation and maintenance of documentation required to justify the allocation methodology, including benefit tests, cost pool analysis, allocation driver rationale, intercompany support, and tax audit packs.
• Ensure management fees, cost allocations, and recoveries are aligned with transfer pricing principles, local tax requirements, group tax policies, and intercompany agreements.
• Respond to tax authority queries and challenges in a professional, technically sound, and well-documented manner.
• Identify and escalate tax, transfer pricing, deductibility, or compliance risks relating to cost recovery arrangements.

Regional Finance and Senior Stakeholder Engagement

• Engage directly and credibly with Regional finance leadership, business-unit leaders, tax teams, and other senior stakeholders.
• Explain, challenge, and justify cost allocation methodologies, assumptions, outputs, and business impacts.
• Act as the GHQ Finance owner for global recovery model matters.
• Facilitate alignment across regions on allocation principles, timelines, data requirements, documentation standards, and dispute resolution.
• Manage sensitive discussions where allocation outcomes materially affect regional or business-unit performance.
• Build trusted relationships across the global finance community while maintaining independence, governance discipline, and group-level consistency.

Vendor Engagement and Delivery Management

• Lead engagement with external vendors involved in designing, building, implementing, or supporting the global recovery model.
• Define business requirements, data inputs, calculation logic, controls, reporting outputs, and user requirements for vendor-supported solutions.
• Challenge vendor proposals, outputs, assumptions, timelines, and deliverables to ensure they are fit for purpose.
• Coordinate testing, validation, implementation, issue resolution, and post-implementation improvements.
• Ensure vendor deliverables meet GHQ Finance, tax, audit, governance, and business performance requirements.

Management Fee and Intercompany Recovery Accounting

• Oversee the accounting, reporting, reconciliation, and governance of management fees and intercompany cost recoveries.
• Ensure management fees and allocated costs are accurately calculated, recorded, invoiced, reconciled, and settled in line with approved methodologies and agreements.
• Maintain robust support for management fee calculations and intercompany charges.
• Ensure journals, accruals, receivables, payables, and intercompany balances are complete, accurate, and appropriately supported.
• Partner with regional finance teams to resolve discrepancies, disputes, or aged balances.
• Support month-end, quarter-end, and year-end close activities relating to management fees and global recoveries.

Governance, Controls and Documentation

• Establish and maintain strong governance over the global recovery model, including approval processes, change controls, version control, documentation standards, and audit trails.
• Develop and maintain policies, standard operating procedures, calculation templates, data validation processes, and control frameworks.
• Ensure all allocations and recoveries are supported by appropriate documentation, approvals, calculations, and evidence.
• Prepare materials for internal audit, external audit, tax reviews, and senior management review.
• Ensure compliance with group finance policies, delegation of authority, tax governance, transfer pricing requirements, and internal control standards.
• Identify and address control weaknesses, data quality issues, and process inefficiencies

Data, Systems and Process Improvement

• Define data requirements for the global recovery model and ensure the completeness, accuracy, and integrity of source data.
• Partner with finance systems, data teams, vendors, and regional finance teams to automate and improve the recovery process.
• Drive standardisation, simplification, and automation of allocation calculations, reporting, reconciliations, and governance processes.
• Implement dashboards, reporting packs, and analytical tools to improve transparency of allocated costs and recovery outcomes.
• Continuously improve the model and related processes to increase efficiency, reliability, auditability, and stakeholder confidence.

Knowledge and Attributes:

Technical Skills

• Financial modelling capability, including complex allocation models, scenario analysis, sensitivity analysis, and performance impact modelling.
• Strong understanding of cost recovery, management fees, intercompany charging, allocation methodologies, and service cost recharge mechanisms.
• Good understanding of transfer pricing principles, tax deductibility requirements, benefit testing, and intercompany documentation.
• Strong accounting knowledge, including accruals, journals, reconciliations, intercompany balances, and month-end close.
• Ability to interpret and apply intercompany agreements, tax documentation, accounting policies, and governance frameworks.
• Strong data analysis and reporting skills.
• Advanced Excel capability is essential.
• Experience with ERP, consolidation, planning, reporting, or allocation tools such as SAP, Finnivo, SAP BPC, Power BI, or similar is advantageous.
• Ability to translate complex financial models into clear executive-level reporting and decision support.

Leadership and Behavioural Competencies

• Strong executive presence and credibility with senior finance stakeholders.
• Able to hold their own in challenging discussions with Regional finance leadership, tax authorities, vendors, auditors.
• Strong commercial judgement and ability to balance technical accuracy, tax defensibility, business practicality, and stakeholder impact.
• Highly analytical, structured, and detail-oriented.
• Able to operate independently with significant accountability and limited supervision.
• Confident communicator who can explain complex allocation logic in a clear and practical way.
• Strong influencing and negotiation skills across a global matrix environment.
• Comfortable managing ambiguity, competing priorities, and politically sensitive financial outcomes.
• High integrity, discretion, and governance discipline.
• Proactive, resilient, and willing to challenge assumptions where required.
• Strong ownership mindset and ability to drive outcomes across regions and functions.

Key Performance Indicators

• Successful design, implementation, and governance of the global recovery model.
• Accurate, transparent, and timely allocation of approximately USD 1 billion of cost.
• Clear and defensible methodology for cost pools, allocation drivers, and recovery principles.
• Appropriate deductibility of allocated costs, supported by robust tax and transfer pricing documentation.
• Effective engagement and alignment with Group functional teams and unit finance.
• Successful management of tax authority, audit, and vendor interactions.
• Timely resolution of allocation disputes, data issues, and regional challenges.
• High-quality reporting of allocation outcomes and performance impacts.
• Strong control environment with complete audit trails and documentation.
• Continuous improvement in automation, transparency, efficiency, and stakeholder confidence.

Academic Qualifications and Certifications:

• Bachelor degree in Accounting, Finance, Commerce, Business, Economics, or a related field.
• Professional finance or accounting qualification such as CA, CPA, ACCA, CIMA, or equivalent is strongly preferred.

Required experience:

• 15 years related professional experience in senior finance, group finance, commercial finance, transfer pricing support, intercompany accounting, cost allocation, financial modelling, or finance transformation.
• Proven experience designing, owning, or governing complex cost allocation, recovery, recharge, or management fee models.
• Experience working in a multinational, matrixed, or global organisation.
• Experience engaging directly with CFO-level stakeholders, senior finance leaders, auditors, tax teams, external advisors, and tax authorities.
• Experience managing external vendors or implementation partners is highly advantageous.
• Exposure to transfer pricing, tax deductibility, intercompany agreements, and tax audit support is strongly preferred.
• Experience with performance reporting models, above-the-line cost allocations, or business-unit profitability impacts is highly advantageous.