Job Description
About the Role
This is a highly visible, commercially focused role where you’ll be responsible for managing estimates, tracking sales performance, and supporting revenue growth initiatives.
You’ll work closely with sales, operations, and leadership teams to ensure accurate data, strong pipeline visibility, and smooth workflow management across the business.
Key Responsibilities
Create and manage professional estimates and quotations, ensuring accuracy and consistency
Track and report on KPIs, sales activity, and conversion rates
Maintain and update CRM systems, dashboards, and pipeline data
Monitor outstanding quotes and support follow-ups to drive conversions
Deliver commercial insights and analysis to support decision making
Support process improvements and system enhancements
Maintain accurate records, documentation, and commercial reporting standards
Collaborate with internal teams, franchisees, and stakeholders
What We’re Looking For
Experience:
Background in sales support, commercial coordination, or operations
Experience preparing quotes, estimates, or commercial documentation
Strong experience managing data within CRM systems or Excel trackers
Exposure to KPI reporting and performance analysis
Skills:
Advanced Excel and strong MS Office skills
High attention to detail and data accuracy
Strong analytical and organisational ability
Excellent communication skills
Ability to manage multiple priorities in a fast-paced environment
Attributes:
Proactive and solutions-focused
Commercially aware and customer-centric
Confident working cross-functionally
Highly organised and self-motivated
About Us
Neighborly (yes, without a u) was established over 40 years ago in the United States as a small family business. Since then, Neighborly has grown into a world-leading company in home services. Landing in the UK in 2010 as Neighbourly with a focus on acquiring and developing premium franchise brands within the home service industry. In the 15 years that Neighbourly has been in the UK, it has shown its keen intent for growth, with over 330 locations across 6 brands, and over 4,000 frontline operatives. Gaining a strong reputation for investment and franchisee development, consistently growing year-on-year.
Our Brands
Pimlico Plumbers
Drain Doctor
Bright & Beautiful
Countrywide Grounds Maintenance
Dream Doors
Greensleeves Lawn Care
Brand:
PIM UK Pimlico