Academic Program Coordinator, College of the Liberal Arts
Job Description
APPLICATION INSTRUCTIONS:
CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.
Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.
POSITION SPECIFICS
Join the College of the Liberal Arts as an Academic Program Coordinator to provide key administrative support to the Department of Psychology undergraduate programs.
The Academic Program Coordinator supports undergraduate academic operations, advising services, course scheduling, graduation certification, events, and data management, while ensuring compliance with University, College, and departmental policies and procedures.
Responsibilities include but are not limited to:
Coordinate undergraduate academic program operations including student records, registration changes, course scheduling, and classroom/exam logistics across University Park and World Campus.
Help resolve student, faculty, and staff inquiries; directing appointments; and resolving complex scheduling, registration, and graduation issues.
Partner with the advising team to manage course enrollment requirements, including prerequisites, exceptions, cancellations, and grade changes.
Administer graduation processes by verifying eligibility, maintaining graduation lists, processing substitutions/exemptions, and coordinating departmental commencement events.
Manage academic systems and operational infrastructure (e.g., LionPATH, 25Live, internal databases), supporting course scheduling, classroom assignments, course enrollment rules, and student data tracking for reporting and program review.
Support the administration of the departmental research subject pool and independent study processes, including approvals, tracking participation, and awarding credit.
Provide backup support for graduate program operations and assist with departmental website content and social media communications.
World Campus referenced above refers to the online campus of Penn State; LionPATH is Penn State’s student information system.
The Academic Program Coordinator will also regularly use Microsoft Office 365, Zoom, Workday, and Penn State’s iTwo (used for data access, analysis, and distribution).
Qualifications:
Outstanding attention to detail and accuracy
Driven to provide excellent customer service
Effective organizational and problem-solving skills, with the ability to manage multiple priorities simultaneously
Excellent communication (both verbal and written) and interpersonal skills
Ability to work both independently and in a team environment
MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS
General Equivalency Diploma (GED) or High School (HS) 2+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None
Important Application Instructions:
Applicants must submit a cover letter addressing their interest and relevant experience, in addition to a resume.
Additional Information:
The College of the Liberal Arts is supportive of flexible work arrangements when aligned with the ability to meet the needs of the unit and the essential duties of the position.
Questions related to flexible work should be directed to the hiring manager during the interview process.
BACKGROUND CHECKS/CLEARANCES
Employment with the University will require successful completion of background check(s) in accordance with University policies.Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.
SALARY & BENEFITS
The salary range for this position, including all possible grades, is $38,300.00 - $55,500.00.
Salary Structure - Information on Penn State's salary structure
Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.
CAMPUS SECURITY CRIME STATISTICS
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.
EEO IS THE LAW
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.
Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.