Quality Specialist

  Build Your Career, Impact Your Community, Join Our Colonial Family!   The position will assist with and/or lead safety and quality root cause investigations, as well as analyze trending.  The individual in this role will regularly interact with and train operators.  He/She will act as a technical resource for operations for investigating and resolving any operational opportunities or audit exceptions.  The position will assist with measuring device calibrations as well as assist and/or perform audits.  The individual in this role will participate in cross-functional teams to define, evaluate and improve the quality management system.   This position regularly interacts with all levels of operations including leadership.   He/She will have regular contact with customers, regulatory agencies and other CGI departments.  The individual in this role will may also be called upon to perform additional functions that are deemed necessary by management.     JOB EXPECTATIONS/DUTIES   •Perform, participate and/or lead root cause investigations; analyze trending of such investigations. •Assist with overall development, continuous improvement and administration of operations’ training.  •Assist with overall continuous improvement and administration of the quality management system. •Participate in external audits of customer and regulatory agencies, as needed. •Act as a liaison for customers and regulatory agencies.  •Perform in-process and final quality control inspections of trucks and railcars.   •Provide support to operations e.g. calibration of measuring devices, day-to-day operations, etc., as needed. •Wear proper PPE, regardless of weather conditions, as required by the product being handled.  Personal Protective Equipment may include all or a combination of a chemical suit, rubber boots, safety glasses, goggles, hard hat with face shield, chemical gloves, and/or respirator. •This position routinely involves climbing stairs, ladders, working on top of and under tank trucks and railcars, using hand tools, etc. •Other duties as assigned.   QUALIFICATIONS   •High School Diploma or equivalent is required; College Degree is preferred. •Minimum 5 years’ experience in Operations, 2 years loading hazmat railcars is preferred. •Extensive knowledge of CTI safety and quality procedures. •Extensive knowledge of truck and tank car anatomy. •Ability to read, gauge and calibrate measuring devices. •Excellent communication skills (written and verbal). •Ability to simplify or modify complex technical information as needed to communicate orally or in writing to non-technical staff or customers. •Ability to work well with others in a positive environment. •Ability to perform high level root cause analysis and investigation. •Ability to perform training on an individual or group basis. •Ability to build effective relationships. •Ability to work with minimal direct supervision. •Strong organizational and time-management skills. •Proficient in MS Office suite. •Possess excellent presentation skills. •Must have the physical capacity to climb stairs, ladders and tanks. •Must have tolerance for exposure to all weather conditions such as heat, cold, wind, and rain and off-shift work schedules. •Must be a demonstrated leader and have strong core values that align with those of the Organization.   Physical Requirements:   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.  While performing the duties of this job, the employee is regularly required to sit, stand, walk, and may occasionally lift and/or move up to 60 pounds.  Travel will be required locally, and on occasion regionally.  Off-shift work may be required to fulfill position requirements.