Job Description
Position Summary
The Reentry Coordinator develops, maintains, and tracks community partnerships and referral relationships to support successful patient transitions from correctional facilities to community-based care. This position collaborates with medical, behavioral health, case management, and community providers to ensure continuity of care and access to essential healthcare and support services following release.
Essential Job Duties
- Develop and maintain referral relationships with community-based organizations, primary care providers, behavioral health agencies, developmental disability programs, substance use treatment providers, crisis response teams, and other community resources.
- Collaborate with medical, behavioral health, and case management staff to facilitate discharge planning and successful patient reintegration into the community.
- Conduct needs assessments to identify barriers to care and available community resources.
- Develop, maintain, and update databases of community healthcare providers and support organizations.
- Coordinate and ensure completion of all required Release of Information forms and related documentation.
- Document patient interactions, discharge planning activities, referrals, and progress notes in approved electronic health record systems.
- Monitor discharge planning outcomes and recommend strategies to improve continuity of care and reduce recidivism.
- Ensure compliance with HIPAA, NCCHC, ACA, and all applicable state and federal regulations.
- Develop and participate in quality improvement initiatives focused on access to care and reentry services.
- Participate in interdisciplinary meetings, committees, and case reviews as required.
- Follow all infection control and personal protective equipment (PPE) requirements.
- Perform other duties as assigned.
Qualifications & Requirements
- Bachelor's degree in Social Work, Human Services, Psychology, Counseling, or a related field required.
- Master's degree preferred.
- Experience in case management, discharge planning, behavioral health, social services, or healthcare preferred.
- Correctional healthcare or reentry services experience preferred.
- Current BLS certification through the American Heart Association or American Red Cross required.
- Subject to initial and ongoing security clearance requirements.
- Strong communication, organizational, and problem-solving skills.
- Ability to build collaborative relationships with internal and external stakeholders.
Work Environment
This position is performed within a correctional healthcare environment. While correctional officers provide security, employees may be exposed to verbal confrontations and stressful situations. Employees may also be exposed to communicable diseases and other healthcare-related hazards.
Travel between facilities and community agencies may be required. The position may require occasional work outside standard business hours to support patient care, discharge planning, or emergency operational needs.
Essential staff may be required to report to work during emergencies, inclement weather, or other critical situations.
Physical Requirements
- Ability to lift, carry, push, or pull up to 50 pounds occasionally.
- Frequent standing, walking, bending, stooping, and climbing stairs.
- Ability to respond appropriately during emergency situations.
- Ability to maintain sufficient physical and emotional stamina to perform job duties in a correctional healthcare environment.
- Ability to perform CPR/BLS functions when required.
Organizational Expectations
- Adhere to all CFG Health policies, procedures, and security requirements.
- Maintain professionalism, confidentiality, and accountability at all times.
- Support a culture of teamwork, patient-centered care, and operational excellence.
- Complete all required orientation, annual training, and compliance requirements.
- Promote positive communication and collaboration among staff, patients, and community partners.