Job Description
- Working in a large, complex, global business
- Working with critical manufacturing infrastructure
- Knowledge of securing critical Windows infrastructure
- Managing service delivery in a rapidly changing technical environment
- Coordinate service delivery between local, business unit, and centralized technical resources
- Prioritize and deliver competing projects with scarce resources, particularly where BU and GBS initiatives are competing for resources with locally initiated projects
- Establish defined value for all new proposed projects or major changes to existing applications
- Trade compliance requires United States Citizenship or United States Green Card
Major Activities
Day-to-Day Operations of Assigned Systems and Shared Systems
- Support and management of global Windows 2019/2022 forests and domains, including DNS, Active Directory (AD), Organizational Units (OU), Group Policy Objects (GPO), and account management
- Work with global locations on deployment of global manufacturing domains and ensure proper domain operations
- Understand existing Windows 2019/2022 domain environments to support system and device migrations from existing domains to new domains
- Perform cross-domain migrations
- Utilize patch management, SIEM, and system monitoring tools such as WSUS, CrowdStrike, and SolarWinds
- Participate in deployment, maintenance, and management of backup and recovery procedures and processes for Windows devices
- Ensure maximum system uptime in alignment with negotiated internal operations agreements
Implement New Systems and/or System Upgrades
- Participate in drafting implementation plans
- Execute implementation plans
- Generate records to satisfy project management and change control requirements
Compliance and Audit Activities
- Participate in Self-Assessment Template (ASAT) IT compliance testing
- Draft procedures and work instructions in support of compliance goals
- Work with team members to rationalize and reduce locally performed compliance activities in favor of centralized compliance activities
Travel Requirements
- Travel as required to support global domain deployments, migrations, and support (limited)
Compensation: $62,000 - $116,000
- Bachelor’s degree in Information Technology (IT), Information Systems (IS), or Computer Science (CS), or equivalent combination of education and experience
- Minimum of 3 years of experience in Information Technology or Information Systems
- Working knowledge of Windows server technologies and server applications
- Basic understanding of UNIX server technologies
- Familiarity with VMware virtualization technologies
- Basic knowledge of WAN/LAN technologies
- Strong written and verbal communication skills
- Ability to assist with capacity and resource planning
- Basic project management skills
- Ability to support and collaborate with local support and GIS organizations providing systems and services