Team Lead - Trust Support Services (Vice President)
Job Description
Bank of Singapore opens doors to new opportunities.
At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!
BOS Trustee Limited is the trust company owned by the Bank of Singapore Limited. Headquartered in Singapore and regulated by MAS. The company provides trust administration services. The incumbent will support the business in onboarding of new business, trust administration and trust related documentation activities. A team player to join and support the trust company in onboarding of new business and administration of trust mandates. Incumbent will supervise a team of Trust Support Service specialists
Main duties
Incumbent will supervise a team of Trust Support Service specialists who assist with preparation of documentation required for certain trust onboarding and trust administration processes including but not limited to the following
Product related matters
a. Contribute to the implementation and design of the trust product e.g. consideration of regulatory, risk and business (financial/operational/tax) issues.
b. Advise on product related queries for trust onboarding matters.
Trust administration processes
c. Distribution / Revocation requests
d. Bank account opening, processing of the bank account update forms and updating of authorised signatories of bank account(s)
e. Insurance transfers / purchase / surrendering and related processing
f. Credit facility / Guarantee / Third Party Memorandum of Charge documents processing
g. Reviewing and approving trust related documentation and checklists as required
h. Review and approve records updating in trust system
i. Review and approve payment processing for trust related expenses
j. Ensure good accurate records/trackers upkeeping of trust information (e.g. trust relevant parties) as well as trusts and/or company activities
Responsible for monitoring the team members’ KPIs are promptly met, such as meeting regulatory/tax filing, completion of trust administration documentation within the Service Level standards of the trust company
Interact and liaise with private bankers, intermediaries, internal and external stakeholders on trust and/or company matters.
Responsible for providing guidance and mentoring the team members in particular the handling of complex structures.
Handle and co-ordinate ad hoc projects as required by business needs. Maintaining relevant spreadsheets to track and record progress as necessary.
Assist the trust company with filing and records management, archiving, (e.g. bank statements, account records, client documentation, seal maintenance, maintenance/review of mailboxes).
Act in accordance with core values (Lasting Value, Integrity, Forward-looking, Respect, Responsibility) of the organization, and demonstrate the highest standards of business and personal conduct.
Work Experience Requirements
Good time management and organizational skills
Familiar with trust onboarding and trust administration processes and documentation, and standard AML policies and requirements
10 - 15 years of working experience preferred
Good knowledge of Microsoft office, in particular Microsoft Excel
Strong communication and interpersonal skills to manage stakeholders’ expectations and suggest / provide solutions
Able to work independently with minimal supervision, with initiative to complete the work independently
Able to effectively manage a team of Trust Support Service specialists
Team player
Currently managing a team, good organizational and interpersonal skills
Meticulous and have an eye for detail
Act in accordance with core values (Lasting Value, Integrity, Forward-looking, Respect, Responsibility) of the organization, and demonstrate the highest standards of business and personal conduct.
Education Requirements
Degree holders
STEP or WMI qualification