Job Description
About Carousell Mobile
CarousellMobile is the retail arm of Carousell Group, Singapore’s leading recommerce platform.
Our stores specialise in:
Certified used smartphones
Instant trade-ins for old devices
Affordable upgrades for customers
We are building a new generation of phone retail stores that combine the convenience of online marketplaces with the trust of physical stores.
Internship Overview
As a Store Sales Intern, you will gain hands-on experience in smartphone retail operations and customer engagement. You will support the retail team in assisting customers with phone purchases, trade-ins, and daily store activities in a fast-paced retail environment.
This internship is suitable for students who are interested in retail sales, customer service, and consumer electronics.
What You’ll Learn & Support
Retail Sales Support
Assist customers in exploring smartphones and accessories
Support the team in recommending devices based on customer needs and budget
Learn basic POS and payment handling processes
Trade-In Support
Assist with basic phone inspections during trade-in processes
Support documentation and device handling for buyback transactions
Customer Experience
Provide friendly customer service and support daily customer interactions
Learn how to create a smooth and transparent retail experience
Store Operations
Support daily housekeeping and store presentation
Ensure devices and pricing displays are organised and updated
Social Media Support
Assist in creating simple TikTok or Instagram content for store promotions and new arrivals
Who We’re Looking For
We welcome students who:
Enjoy interacting with customers
Have interest in smartphones, gadgets, or technology
Are willing to learn in a retail sales environment
Are comfortable working in shopping mall retail stores
Have a positive attitude and willingness to support the team
Students with part-time retail, sales, or customer service experience will have an added advantage.
Internship Details
5 working days per week
Retail shift hours (including weekends and public holidays)
Internship location: Chinatown and/or Jurong Point Mall Carousell Mobile Store
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