Sr. Operations Coordinator, Executive Search

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Senior Operations Coordinator, Executive Search plays a critical role in the recruiting lifecycle for our executives – both internal and external. The Senior Coordinator works alongside members of the Executive Search team throughout the recruitment journey including posting roles, coordinating interviews, executing offers, and guiding the preboarding process. They support the development and implementation of processes with focus on providing positive candidate, client, and partner experiences.

Job Description

Responsibilities:

• Serves as a subject matter expert for internal executive talent acquisition processes and policies from requisition creation through onboarding.
• Partners closely with Client Partners (recruiters) to open/post job requisitions in our system and ensure that our job descriptions are complete and accurate.
• Manages interview scheduling requests for assigned partners. Communicates timely and clearly with all involved parties (candidates, clients and internal team members) on status and expectations throughout process. Strives to create a world-class interview experience. Shares relevant resources with parties as needed for interviews.
• Partners closely with administrative and executive assistants throughout the search journey when scheduling for our executive-level clients, hiring managers, and candidates.
• Handles candidate travel and accommodations in partnership with travel agency, & manages expense reimbursement.
• Provides concierge level of service to candidates virtually and onsite, escorting them throughout day-of interviews (as appropriate), and acts as main logistics point of contact throughout their candidate interview journey.
• Manages the offer process from seeking system approvals to execution of offer letter language. Supports preboarding for new hires and internal transfers.
• Plays a critical role in ensuring data quality within Talent Relationship Management tool. Keeps system accurate with timely updates.
• Provides guidance on methods, policies and procedures, and serves as a subject matter expert on operational roadblocks.
• Leads and/or participates in special projects such as analysis, reporting, communications, security access and trainings.
• Ad hoc projects, other duties and responsibilities as assigned. ​
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

REQUIRED SKILL SETS

• Minimum 1-3 years’ experience, preferably in a detail-oriented work environment. Talent/Recruiting or Human Resources experience strongly preferred.
• Bachelor’s Degree or equivalent preferred.
• Ability to manage multiple priorities and work in a rapidly changing and dynamic environment.
• Ability to operate with a sense of urgency and with flexibility of schedule as needed.
• Demonstrated strong interpersonal skills, working in a collaborative and professional style.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite.
• Exceptional organizational skills.
• Knowledge of web-based CRM, ATS and/or TM tools a strong plus.
• Regular, consistent, and punctual attendance required.
• This is an onsite position at our Center City Philadelphia Campus

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Collaboration, Project Coordination, Recruiting

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

2-5 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.