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Senior Liability Claim Specialist
Jacksonville, FL, USPosted 3 days ago
hybrid
Job Description
Location: Onsite in Jacksonville, FL
Schedule: Monday – Friday 8-5
Salary Range: $75,000 - $85,000 annually based on experience
What work will you perform?
As a Senior Claim Specialist, you will play a critical role in protecting one of North America's leading transportation companies by investigating, evaluating, and resolving complex commercial auto liability claims involving bodily injury and property damage. You'll manage claims through all phases of the process—from initial investigation through litigation and resolution—while partnering closely with attorneys, experts, vendors, and senior leadership.
This position is ideal for an experienced claims professional seeking greater ownership of their files, exposure to complex trucking and transportation claims, and the opportunity to directly influence claim outcomes and litigation strategy. In return, you'll join a stable, industry-leading organization that values expertise, professional development, and collaborative decision-making.
Essential Responsibilities:
Review initial information and identify involved parties and potential exposures after confirming insurance coverage available
Obtain, verify, and preserve documents and discovery items to formulate liability and damages decisions while considering applicable rules and laws of the accident venue
Assign vendors and experts for specific assignment as needed.
Monitor adequacy of all claim reserves; adjusting within authority level or notify management of needed increase
Make timely liability decisions and set appropriate strategy for resolution
Work closely with defense counsel to direct litigation activity, adequacy of resolution strategy, and respond timely to litigation discovery requests. (Requests for Admission, Request for Production and Interrogatories).
Participate in arbitrations, mediations, settlement conferences and trials when requested, which may include out of state and overnight travel
Ensure claim activity, reserves, and payments are timely documented within the claims management system
Work closely with management on potential high exposure claims and files in litigation, and timely identify and report high exposure files to senior management and excess insurers
Submit information timely to CMS/Medicare, ISO, OFAC, MVTIS, etc and identify fraud indicators for submission to SIU
Required Minimum Experience and Education:
3 years of litigation claims experience
Current 6-20 all lines license
Preferred Experience and Education:
5 years litigation claims experience
Bachelor’s Degree or equivalent experience
Knowledge, Skills, and Abilities:
Ability to interpret contracts and Commercial Auto/Trucking policies relating to Auto, GL, UM/UIM, and PIP/No-Fault claims
Understand and apply tort and contractual law and moderate to superior understanding of legal terms, civil procedures, and concepts
Proficient with technology to include all Microsoft Office products, claims management systems, and external sites such as ISO, ExamWorks, ARMS, etc.
Ability to quickly recognize potential risk exposures resulting from accidents and demonstrated sound judgment and decision-making abilities
Ability to write captioned management reports that conform to prescribed style and format
Ability to effectively present information to senior management, claims committees, or other professional groups
Ability to analyze monthly key performance indicators and address deficiencies