Job Description: Director, Partner Technical Managers, Splunk (MSP, GSI & CSP)

We are open to hiring for this position in wider EMEA region.

Meet the team 

The Director, Partner Technical Managers (MSP, GSI & CSP) leads both the MSP Partner Technical Managers and the EMEA GSI Partner Technical Managers, ensuring unified strategy, consistent execution, and scalable value creation across the partner ecosystem. This leader owns the innovation pipeline (solutions, architectures, propositions), coordinates capability and maturity assessments across both partner landscapes, accelerates partner-led growth, and operationalises the EMEA Security GTM in partnership with the Partner Technical Strategist. 

Your impact 

People Leadership & Team Development 

• Lead, coach, and develop MSP PTMs & EMEA GSI PTMs into a high-performing, unified organisation. 

• Ensure consistent adoption of PTM methodologies, frameworks, templates, and operating models. 

• Provide clarity on roles, expectations, KPIs, and development plans. 
   

Partner Capability Assessment & Maturity Governance 

• Coordinate and conduct partner capability assessments across MSPs and GSIs using best practices and templates from the Partner Technical Strategist (input into the creation). 

• Develop maturity scorecards with the Technical Strategists covering technical capability, solution depth, operational readiness, and GTM alignment. 

• Identify capability gaps, growth opportunities, and strategic partner focus areas. 

• Deliver an EMEA-wide partner capability view for leadership decision-making. 
   

Joint GTM Execution with the Partner Technical Strategist 

• Translate the EMEA Security & O11y GTM Strategy into actionable execution plans for MSP & GSI PTMs. 

• Ensure all PTM workstreams align with GTM priorities. 

• Provide structured execution feedback loops to refine GTM strategy with the Technical Strategist. 
   

Proposition & Solution Innovation Governance 

• Oversee the full proposition lifecycle: identification, validation, build, industrialisation, and EMEA rollout. 

• Lead virtual teams across PTMs, Strategic Advisory, Product & Technology, and Cisco subject-matter experts. 

• Ensure propositions are value-led, scalable, and drive measurable partner-led business outcomes. 
   

Technical Governance Across MSP & GSI Partners 

• Validate MSP architectures, readiness, and operational quality. 

• Ensure GSI propositions meet technical and operational standards. 

• Identify systemic technical blockers, coordinate resolution, and improve partner delivery consistency. 
   

Enablement & Capability Uplift 

• Work with the Enablement, Programs & Incentives PTM to prioritise and align enablement to capability gaps. 

• Drive measurable partner maturity uplift across MSPs and GSIs. 

• Track improvements through structured readiness and certification frameworks. 
   

Reporting, Insights & Leadership Communication 

• Deliver quarterly assessments on partner capability, propositions, and GTM performance. 

• Provide data-driven recommendations to influence EMEA prioritisation and GTM direction. 

• Maintain structured communication with AVP PTM and EMEA Partner Leadership. 
   

Success Measures 

PTM Team Performance & Capability Uplift 

• Demonstrated improvement in MSP + GSI PTM capability scores quarter over quarter 

• Consistent adoption of PTM frameworks, methodologies, and proposition processes 

• Reduced variance in PTM delivery quality across regions 
   

Partner Capability & Maturity Progress 

• Measurable uplift in MSP architectural readiness and GSI proposition maturity 

• Capability assessments completed on schedule with clear GTM recommendations 

• Improved partner performance metrics (readiness, enablement, adoption) 
   

Proposition & Innovation Impact 

• Delivery of validated, industrialised EMEA propositions with multi-region adoption 

• Increase in partner-led / influenced pipeline tied to propositions 

• Evidence of partner service monetisation or integration of Splunk offerings 
   

GTM Execution & Alignment 

• Strong alignment between PTM activity and EMEA Partner Security GTM 

• GTM execution plans delivered and adopted within required timelines 

• Clear demonstrable impact from GTM-driven partner motions 
   

Cross-Functional Influence & Insight Quality 

• Actionable insights delivered quarterly, driving EMEA leadership decisions 

• Positive feedback from P&T, Strategic Advisory, Cisco, and regional leadership 

• Systemic technical blockers identified and removed 
   

Stakeholder Satisfaction 

• Improved sentiment from PTMs, regional partner leaders, and internal stakeholders 

• High engagement with reports, dashboards, and proposition assets 
   

Required Skills & Experience 

Technical & GTM Expertise 

• Strong technical knowledge, that can be demonstrated, of the MSP, GSI and CSP space is mandatory 

• Strong understanding of Splunk Security (ES, UEBA, SOAR etc.) and Observability 

• Deep knowledge of MSP and GSI business models, service constructs, and GTM dynamics 
   

Expertise in solution architecture, multi-tenant design, and technical validation 

• Experience designing and scaling partner propositions across regions 
   

Leadership & People Management 

• Proven ability to lead, coach, and develop technical teams 

• Expertise in building unified operating models across distributed teams 

• Ability to drive accountability and uplift performance through data, process, and coaching 
   

Partner Capability & Assessment Skills 

• Experience conducting capability assessments, maturity scoring, and landscape analysis 

• Strong analytical skills to identify GTM opportunities, gaps, and prioritised focus areas 

• Ability to convert assessments into actionable, strategic execution plans 
   

Proposition & Innovation Leadership 

• Skilled at structuring solution propositions, value frameworks, and industrialisation processes 

• Ability to distil customer/partner needs into scalable offerings 

• Comfortable leading virtual teams across multiple disciplines (PTM, Advisory, P&T, Cisco) 
   

Cross-Functional Influence 

• Strong ability to partner with P&T, Product Managers, PMM, Strategic Advisory, SE, and PS 

• Able to represent partner technical needs and influence roadmap conversations 

• Experienced in navigating matrixed organisations 
   

Communication & Stakeholder Engagement 

• Executive-level communication skills—clear, concise, authoritative 

• Ability to translate GTM strategy into operational execution clarity 

• Skilled at writing insights-based reports, dashboards, and narrative summaries 
   

Operational & Strategic Execution 

• Strong program management mindset 

• Proficient in aligning team activity to broader GTM motions 

• Able to oversee complex multi-region initiatives with clarity and consistency