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Job Description
Key Responsibilities:
- Operate, maintain, secure, and update enterprise VoIP and VTC systems to ensure system integrity and security.
- Configure, patch, and scan systems to maintain high availability and optimal performance.
- Respond to incident tickets, service requests, and restoration of services, as well as process requests for change.
- Maintain documentation of server/system characteristics, physical/logical capability diagrams, and security policies/settings.
- Notify the Government of any "critical" or "high" incidents impacting critical systems and...