Job Description
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Title: Registered Medical Assistant
Job Category: Primary Care
Location: Stillwater, Ok
Position Type: Full-Time
Compensation: Competitive pay
Triad Complete Healthcare Stillwater is looking for a compassionate, professional, and detail-oriented person to work as a Clinic Support Specialist. This role is essential in the daily operations and management of our clinic.
This position offers:
Full benefits package
Competitive pay
PTO
Paid holidays
Roles and Responsibilities
Provides direct and indirect patient care in the office/clinic setting under the direction and supervision of a registered nurse and/or physician
Communicates effectively with physicians and other team members about patient’s clinical condition including patient symptoms and diagnostic study results.
Consistently meets regulatory requirements and standards for nursing in addition to complying with Triad Complete Healthcare policies and procedures.
Provides care and communication that meet the needs of each patient and family.
Completes all patient documentation and charges accurately and timely.
Facilitates appropriate communication between back office and front office processes that contribute to successful clinic performance.
coordinate and schedule patient appointments as well as accurately gather and document patient demographic information.
Performs prior authorizations tasks promptly with payers to ensure patient test and procedures are covered. Keep physicians and all appropriate team members informed of insurance authorization delays or non-coverage.
Maintains an organized work environment; consistently prioritizes work assignments and facilitates timely response to tasks. Utilizes time between patients to review all forms and data entered for completeness and accuracy.
Acts as a liaison between patients, staff, and physicians while communicating effectively with all parties.
Handles confidential information appropriately.
Qualifications
High School graduate or equivalent; associates degree or higher preferred.
Ability to communicate professionally and effectively, both verbally and in writing.
Must have RMA Certification
Ability to receive, comprehend, and follow verbal and written instructions.
Ability to understand insurance benefits and perform basic mathematical tasks.
Understand the ethics of confidentiality and HIPPA regulatory requirements.
Ability to type at least 40WPM.
Communication Skills
Critical Thinking
Compassion
Proficient in basic computer skills