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Medical Clinic Front Office Assistant

Las Vegas, NVPosted 2 weeks ago
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Job Description

Delivering Better Outcomes for Women and Babies.
Hera Women’s Health is a national collaborative practice of professionals redefining the future of women’s health. Through a combination of value-based results and efficient protocols, we aim to provide better outcomes which exceed the standard of care and result in better outcomes for patient and baby.


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Position: Front Office Assistant Medical office 
Location: Las Vegas, NV 
Type: Full-time 
 
At Hera, we believe women’s healthcare deserves higher standards where value is placed on the quality of care provided, and the best patient outcomes are achieved. We believe by focusing on data-driven and sustainable ways of optimizing outcomes within a culture that promotes evidence, collaboration and leadership we can and will achieve better healthcare for women and babies.

My OBGYN, a Hera affiliate, is a medical practice in Las Vegas dedicated to providing exceptional patient care. We are committed to delivering high-quality healthcare services in a compassionate and efficient manner. As part of our team, you'll have the opportunity to contribute to improving the health and well-being of our community. 
 
Position Overview:

We are seeking a detail-oriented and organized Front Office Assistant to join our team. This position serves as the first point of contact for patients, providing excellent customer service while performing administrative tasks that support the overall operations of the practice. This role requires excellent communication skills, the ability to multitask, and a strong commitment to patient satisfaction. 
 
Responsibilities: 
  • Welcome and register patients
  • Check-out patients
  • Answer phone calls, schedule appointments, and manage patient inquiries efficiently
  • Verify patient insurance information and prior authorizations
  • Maintain electronic medical records (EMR) accurately and confidentially
  • Collect payments and all required documentation
  • Manage the reception area to ensure a welcoming and organized environment
  • Collaborate with medical staff to facilitate patient flow and support office operations

Requirements: 
  • Previous experience in a medical office or healthcare setting required, minimum 6 months; OB/GYN experience is preferred 
  • Excellent communication and interpersonal skills
  • Strong attention to detail and organizational abilities
  • Proficiency in electronic health record (EHR) preferably AthenaOne
  • Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously
  • Compassionate and patient-focused attitude
  • High school diploma or equivalent
  • Willingness to travel to both office locations

Benefits: 
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401k with company match
  • Company-paid Life insurance
  • Paid Time Off/Paid holidays

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Medical Clinic Front Office Assistant at Hera Women's Health | Renata