Browse Jobs
Browse fresh roles from company career pages, then filter by keyword, location, salary, skills, remote scope, and more. Each listing links back to the employer-controlled apply path when available.
1,514 jobs match your filters
2mo
Director, Solutions Adoption and Enablement
IntouchCX
About the Job The Director of Solutions Adoption and Enablement is the primary driver of day-to-day engagement and feature adoption for our products. This role translates high-level strategy into actionable success plans, working directly with end-users and front-line leadershi
Mesa, AZ, US
hybrid
2mo
Bot Quality Analyst
IntouchCX
About the Job We are looking for a detail-oriented Bot Quality Analyst to evaluate and improve the performance of AI-powered customer service bots. This role involves reviewing conversation transcripts and voice interactions between bots and customers to assess intent recognition
Hyderabad, TS, IN
hybrid
2mo
Training Director
IntouchCX
About the Job We are looking for a Training Director to deliver extraordinary results for our clients while working closely with multiple departments to ensure key metrics are achieved. We’re looking for a leader who has the vision, experience, and passion to contribute to our
Guatemala City, Guatemala Department, GT
onsite
2mo
Senior Application Security Specialist
IntouchCX
About the Job Reporting to the Director of Information Security, the Senior Application Security Specialist is responsible for assessing and securing web-based, in-house developed applications and open-source telephony solutions. This role offers the unique opportunity to collabo
NCR, PH
remote
2mo
Senior Application Security Specialist
IntouchCX
About the Job Reporting to the Director of Information Security, the Senior Application Security Specialist is responsible for assessing and securing web-based, in-house developed applications and open-source telephony solutions. This role offers the unique opportunity to collabo
Cairo, Cairo Governorate, EG
hybrid
2mo
Senior Application Security Specialist
IntouchCX
About the Job Reporting to the Director of Information Security, the Senior Application Security Specialist is responsible for assessing and securing web-based, in-house developed applications and open-source telephony solutions. This role offers the unique opportunity to collabo
Bengaluru, KA, IN
remote
2mo
Senior Application Security Specialist
IntouchCX
About the Job Reporting to the Director of Information Security, the Senior Application Security Specialist is responsible for assessing and securing web-based, in-house developed applications and open-source telephony solutions. This role offers the unique opportunity to collabo
Hyderabad, TS, IN
hybrid
2mo
Senior Application Security Specialist
IntouchCX
About the Job Reporting to the Director of Information Security, the Senior Application Security Specialist is responsible for assessing and securing web-based, in-house developed applications and open-source telephony solutions. This role offers the unique opportunity to collabo
Clark Freeport, Central Luzon, PH
onsite
2mo
Senior Application Security Specialist
IntouchCX
About the Job Reporting to the Director of Information Security, the Senior Application Security Specialist is responsible for assessing and securing web-based, in-house developed applications and open-source telephony solutions. This role offers the unique opportunity to collabo
Cebu City, Central Visayas, PH
onsite
2mo
Senior Learning and Development Manager
IntouchCX
About the Job We are looking for a Senior Learning & Development Manager to lead a high-performing team of L&D trainers and content developers. This role will oversee the design and delivery of learning programs to build leadership and operational capabilities across the organi
NCR, PH
remote
2mo
Security Analyst
IntouchCX
About the Job The Security Analyst will assist in the management of the physical security for all of the Philippines campus locations (Manila, Clark or Cebu) and help promote security and fraud awareness programs. The ideal candidate will also assist the Security Manager in com
NCR, PH
remote
2mo
Engagement Coordinator
IntouchCX
About the Job As the Engagement Coordinator you are passionate about the Team you work with - understand its vision, culture, and challenges, and want to help make it the best performing team. You will connect all support teams to build a strong affinity to our client and our 1
NCR, PH
remote
2mo
Data Privacy Officer
IntouchCX
About the Job We’re looking for a Data Privacy Officer to be responsible for monitoring compliance with applicable legislation (Data Privacy Act) and policies within our company. This role will also ensure personal data is appropriately managed and protected, while acting as th
NCR, PH
remote
2mo
Learning & Development Lead Trainer
IntouchCX
About the Job The Learning & Development Lead Trainer is responsible for designing, delivering, and evaluating training programs focused on leadership development, upskilling, and account-specific role training. This role requires a dynamic individual who can engage diverse aud
Hyderabad, TS, IN
hybrid
2mo
Assistant Manager, HR Operations
IntouchCX
About the Job We are looking for an Assistant Manager, Human Resources Operations who will execute employment strategies and actions while meeting the business needs and compliance for all legal requirements. As an Assistant Manager of HR Operations, You Will… Research, i
Cairo, Cairo Governorate, EG
hybrid
2mo
O
Real Time Analyst (RTA) | Presencial | Bogota
OneTouch Direct
Real Time Analyst (RTA) | Presencial | [Bogota]¿Qué harás en este rol?Monitorear en tiempo real el desempeño de la operación para asegurar el cumplimiento de los KPIs.Gestionar la adherencia y los desvíos de staffing durante la jornada.Identificar ries...
Bogotá, Bogota, Colombia
hybridFull-time
2mo
Senior Full Stack Developer
IntouchCX
About the Job We are looking for a Senior Full Stack Developer to play a key role in our client's design, development, and special projects. The selected candidate will be responsible for ensuring all software solutions and enhancements are fully tested, debugged, and meet prod
Hyderabad, TS, IN
hybrid
3mo
Subject Matter Expert
IntouchCX
About the Job The Subject Matter Expert (CSR2) plays a critical role within IntouchCX. The ideal candidate will provide front-line direction to our Customer Service Representatives, and ensure quality service is provided in every customer interaction. As Subject Matter Expert
Hyderabad, TS, IN
hybrid
3mo
Learning and Development Soft Skills Trainer
IntouchCX
About the Job We are looking for a Soft Skills Trainer to join our Learning & Development department in Cebu. This role is crucial for our team, as you will be responsible for conducting soft skills and language training for new hires and providing crucial on-the-floor support.
Cebu City, Central Visayas, PH
onsite
3mo
Team Lead (Supervisor)
IntouchCX
About the Job We’re changing the way people think about customer care, and we need your help! We’re looking for a Team Lead (Supervisor) to provide front-line direction to our Customer Service Representatives (CSRs), ensuring quality service is provided with every customer in
Kuala Lumpur, Federal Territory of Kuala Lumpur, MY
remote
3mo
O
Chat Customer Support Representative - AT&T
OneTouch Direct
Welcome to OneTouch Direct – where we turn customer service into a memorable experience! As a prominent contact center solution provider since 1998, we partner with Fortune 500 companies to ensure their customers receive unparalleled support and servic...
Tampa, Florida, United States
hybridFull-time
3mo
Real Time Analyst
IntouchCX
About the Job We’re looking for a Real Time Analyst (RTA) to be responsible for monitoring, communicating and making changes that positively affect the real-time performance of our team members. The ideal person will have a good understanding of how contact center functions inc
Bengaluru, KA, IN
remote
3mo
Senior Director of Operations
IntouchCX
About the Job We are seeking a leader who has the vision, experience, and passion to contribute to our culture and deliver extraordinary results for our clients. The Senior Director of Operations will be involved in all facets of contact center operations, including hiring, t
Cairo, Cairo Governorate, EG
hybrid
3mo
Director of Operations
IntouchCX
About the Job Are you looking for an exciting new challenge? IntouchCX is looking for you! As one of the world’s leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, bot
Mesa, AZ, US
hybrid
3mo
O
IT Helpdesk Support Level 1 (Bilingüe)
OneTouch Direct
Estamos en búsqueda de un(a) IT Helpdesk Support Level 1 Bilingüe para brindar soporte técnico a través de llamadas, correos y tickets. Este rol es clave para garantizar una atención eficiente y de calidad a usuarios, así como el correcto manejo de inv...
Bogotá, Bogota, Colombia
hybrid