Distribution Operation Manager, SoundOn

About the team: SoundOn is a platform powered by TikTok to help new and independent music creators distribute their music globally.

• Proactively identify and resolve issues across distribution, content moderation, and DSP delivery workflows.
• Own and optimize the end-to-end music distribution workflow, including release setup, metadata management, DSP delivery, and content moderation.
• Establish and continuously improve SOPs to ensure efficient and scalable release operations across multiple regions and DSPs.
• Deeply understand label service needs and translate them into scalable operational processes and product requirements.
• Conduct regular competitor analysis to inform product and operational strategy.
• Support resolution of royalty, split, and accounting-related issues.

Minimum Qualification(s):

• Over 5 years of work experience in technology, music, and entertainment industry.
• Maintain strong knowledge of our tech stack, proprietary systems, label services, products, and processes.
• Deep knowledge of all operations tied to product development, music and digital distribution infrastructure.
• Experience working with product management.
• Proficiency in English communication and presentation.

Preferred Qualification(s):

• Prior experience in label services is preferred, with a strong understanding of label needs and proven experience supporting labels in music distribution, release management, and artist services.
• Great attitude, incredible passion and enthusiasm for people, technology, process, and music.