Technical Support Specialist

As a member of the Beck’s Family of employees, all full-time employees are eligible for a generous benefits package:

• Health benefits including two medical plan options and company HSA contributions, dental, vision, employer paid life/AD&D for you and your dependents, disability insurance, and access to an onsite Nurse Practitioner
• 401k plan match & company sponsored pension plan and access to a Financial Advisor to help you manage your retirement savings 
• Paid time off, Paid Holidays, Wellness Programs, & Corporate Discounts 
• Company Christmas Party, Free Lunch, Two Hundred Dollar Merchandise Allowance, & Much More  

Responsibilities

• Answer technical support calls and tickets.
• Setting up new hardware.
• Provide excellent customer service.
• Troubleshoot a variety of technical devices and software. Laptops, desktops, iPhones, iPads, printers, etc.
• Assist in maintaining Technology at all Beck’s Superior Hybrids’ regional sites.
• Resolve issues without escalation when possible and gather detailed information to pass along to other members of the Technology team when necessary.
• Support company Attitudes and Actions and the mission to help farmers succeed.
• Perform other duties as may be required by supervisor.

Job Requirements

 Education and training:

• Bachelor of Science Degree in computer science or related field preferred, but not required.
• Must possess and maintain a valid driver’s license and insurable driving record as determined by Beck’s automobile insurance policy.

 Skills:

• Must be able to research and resolve problems efficiently and independently.
• Must be an ideal team player.
• Excellent verbal and written communication skills.
• Must be self motivated and take initiative.

 Experience:

• 12 months of experience in related field is preferred

** In an effort to provide a safer, drug-free workplace for employees, all full-time applicants to whom offers of employment are made must submit to a drug test and background check, subject to applicable local, state, or federal laws or regulations. Employment at Beck's is contingent upon passing these pre-employment screenings.