Revenue Control Manager (Full Time)

Remote Status: On-Site Job Id:  1129 # of Openings:  1

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Duties	Percentage
Oversees the verification and reporting of all currency and coin for zoo revenue areas, including: Entering zoo cashiers’ daily figures and reviewing all daily revenue reports for accuracy. Ensuring bank deposits are accurate and ready for armor car pickup. Ordering currency/coin as needed. Performing random audits on staff cash bags. Resolving payment disputes and potential fraud. Monitoring, refilling, and emptying all coin machines on Zoo grounds.	50%
Assists with daily cash bank creation and distribution for staff, as well as reconciliation and bank deposits at end of day.	15%
Oversees the daily supervision and training of revenue control clerks, including: Handling all hiring, scheduling, discipline, development and payroll of staff. Assisting and educating staff on all counting and cash reporting procedures. Educating staff on potential fraud issues, such as counterfeit money.	15%
Supports the finance department with additional projects, as assigned by the Controller.	15%
Works with department managers and directors to resolve revenue/cash related issues.	5%

1. EDUCATION & FORMAL TRAINING:
   1. Minimum Bachelor degree preferred.
2. EXPERIENCE:
   1. At least 5 years’ cash handling experience required.
   2. Knowledge and experience with cash control equipment, including cash recycling machines, preferred.
   3. Knowledge and experience with accounting standards and procedures.
   4. Strong computer skills, including Microsoft Office.
   5. Experience using SAGE Intacct financial system and Galaxy Ticketing desired.
   6. Strong verbal and written communication skills.
   7. Strong customer service skills, with ability to embrace a service-oriented approach and support others with professionalism.
3. OTHER MINIMUM REQUIREMENTS:
   1. Must have valid driver’s license.
   2. Must be able to lift 40 pounds.
   3. Must be willing to work a flexible schedule, including weekends, holidays and evening hours, in all weather extremes.
   4. Must pass a background and drug screening.

• Entering zoo cashiers’ daily figures and reviewing all daily revenue reports for accuracy.
• Ensuring bank deposits are accurate and ready for armor car pickup.
• Ordering currency/coin as needed.
• Performing random audits on staff cash bags.
• Resolving payment disputes and potential fraud.
• Monitoring, refilling, and emptying all coin machines on Zoo grounds.

• Handling all hiring, scheduling, discipline, development and payroll of staff.
• Assisting and educating staff on all counting and cash reporting procedures.
• Educating staff on potential fraud issues, such as counterfeit money.