Deputy Manager
Job Description
Come join our team!
Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.
Applicant Limit Notice:Please be advised that applicationsfor this position will be capped at a maximum of 100 submissions. Once this threshold has been reached, the posting will close, and no further applications will be accepted. We encourage interested candidates to apply promptly to ensure consideration.
The Prince George's County Housing Authority is seeking qualified applicants to fill a Deputy Manager (Community Developer 5), grade G29 position, in the Housing Choice Voucher Division.
About the Position
This senior-level management position is responsible for exercising independent judgment in managing the overall administration of the HCV Program by ensuring compliance with governing regulations; implementation and development of agency policies; overseeing quality program performance; and assisting in the facilitation of strategic initiatives designed to improve operational efficiency, program utilization, and service delivery systems. The Deputy Manager is responsible for providing operational leadership through direction, coordination, and supervision of professional staff engaged in front-facing program services including eligibility determinations, occupancy and leasing activities, stakeholder engagement, waitlist management, quality control, and customer service functions. The Deputy Manager, under the general supervision of the Division Manager, will be responsible for performing management analyses and providing recommendations on administrative, programmatic, and budgetary areas of a complex and technical nature. The desired candidate should possess strong leadership abilities, extensive knowledge of HUD regulations, and a demonstrated ability to manage complex housing programs while fostering a culture of accountability, professionalism, and excellent customer service. This body of work involves considerable independent decision-making, personnel management, problem-solving, strategic planning, and interaction with HUD representatives, community partners, landlords, elected officials, and program participants.
About the Agency
The Housing Authority of Prince George’s County, Maryland (HAPGC) provides Prince George’s County residents with low-to-moderate incomes with safe, decent, and affordable housing. The HAPGC receives federal funds directly from the U.S. Department of Housing and Urban Development (HUD) to administer the Housing Choice Voucher program (HCV) and Public Housing Programs. Most of the affordable housing assistance is in the form of rental units that must meet rigorous housing quality standards. The HAPGC also provides its participant families with programs that encourage them to become self-sufficient which may potentially lead to homeownership opportunities. The Housing Assistance Division (HAD) and Housing Choice Voucher Division (HCVD) administer and implement the federal rental assistance and public housing programs for the County.
- Assists the Division Manager in planning, organizing, directing, and evaluating all Housing Choice Voucher Program operations.
- Supervises Program Managers directly and oversees the day-to-day administration of the HCV Program to ensure efficient and effective service delivery.
- Establishes operational priorities and monitors workflow to ensure program objectives and performance standards are achieved.
- Evaluates staff performance and provides coaching, mentoring, corrective action, training, and professional development opportunities.
- Assists with workforce planning, succession planning, recruitment, onboarding, and employee retention initiatives.
- Monitors program utilization, leasing rates, budget authority, HAP expenditures, and funding utilization to maximize available resources.
- Reviews operational reports, performance metrics, and management dashboards to identify trends and implement corrective actions.
- Ensures compliance with HUD regulations, Notices, administrative policies, and applicable federal, state, and local laws.
- Oversees quality control activities, file reviews, audits, and compliance monitoring efforts.
- Coordinates agency responses to HUD reviews, SEMAP assessments, audits, and monitoring findings.
- Assists in the preparation of reports, board presentations, strategic plans, and performance analyses.
- Leads special projects and operational improvement initiatives designed to enhance program effectiveness and customer satisfaction.
- Reviews and recommends policy revisions and procedural improvements.
- Resolves complex participant, landlord, and stakeholder concerns requiring executive-level intervention.
- Coordinates with internal departments including finance, procurement, human resources, legal counsel, and information technology.
- Leads compliance, quality control, and program integrity efforts through EIV data management; discrepancy resolution, subsidy recovery, and regulatory enforcement actions to safeguard program resources.
Minimum Qualifications
Candidates must meet all minimum qualifications listed below to be eligible for additional consideration:
- Master's Degree from an accredited college or university in Business or Public Administration, Social Services, Sociology, Psychology, or a closely related field.
- Four (4) years of responsible community development work experience with at least two (2) years of supervisory experience.
- Must possess and maintain a valid Class C driver's license.
Please note there is no equivalency for supervisory experience.
Preferred Qualifications
- Housing Certification of Program Management or Executive Management or other comparable-industry recognized housing certification.
Salary Range Transparency: The salary range listed in this announcement reflects the offer range for this position. Offers made within this range are based on qualifications, experience, and internal equity.
Tentative Interview Dates: July 6, 2026; Alternate Date July 8, 2026. Please note that interview dates are subject to change and only selected candidates will receive confirmation and additional details.
Job Location: 9200 Basil Court, Largo, Maryland 20774
Conditions of Employment: Upon selection, the candidate must:
Possess and maintain a valid Class C driver's license and an acceptable driving record throughout employment.
Be available to work evenings, weekends, and non-traditional hours as operational needs require.
Be willing and able to attend meetings, training sessions, conferences, and professional development activities both locally and out of state, as required.
Demonstrate the ability to maintain the confidentiality of sensitive employee, resident, applicant, participant, financial, and agency information.
Meet all training and performance standards and demonstrate proficiency as required by the agency.
Wear and use agency protective apparel and equipment in the performance of their assigned duties, if applicable.
Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings, where applicable.
Be willing and able to serve as an essential employee. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.