ITS Asset Administrator

Job title/position:  ITS Asset Administrator

Number of positions: 1 (one)

Function and Business Unit:  Central Services - IT Services: National (JHB Onsite)

Description of the role and purpose of the job:

The Assets Administrator is responsible for the daily activities of assets movement, updating of inventory on Service-Now, performing regular asset stock takes and ordering of equipment following the firm’s technology standards framework. Assisting with maintaining the assets lifecycle from procurement to retirement/ disposal of equipment.

Key responsibilities:

•       Manage, monitor, control and administer IT Asset management requirements for KPMG using Service Now,

•       Maintain appropriate levels of consumables,

•       Facilitate delivery/ collection of IT equipment and ensure Inventory controls are followed,

•       Adhere to policy and procedures to ensure the security of IT Assets and identify any gaps in the process that could create a potential risk for asset security,

•       Manage accurate and documented asset allocation to users in JHB, and other KPMG SA offices,

•       Conduct and report on monthly (minimum) stock take of IT Assets, to always ensure correctness of fleet,

•       Ensure tidiness of storeroom for ease of allocation and stock take requirements (weekly & monthly),

•       Consistent loan fleet control and management ensuring correct process and procedures are followed and maintained,

•       Perform and oversee basic technical tasks for equipment repairs,

•       Management of data SIM cards and mobile devices,

•       Review courier cost allocation for any inter-office equipment transfers,

•       Planning and supporting of effective on and off boarding asset allocation for KPMG resources,

•       Process billing to business units for special order request,

•       Assist with updating and maintaining inventories for all equipment and supplies including location, asset tag number serial number make and model of equipment,

•       Coordinate with the IT Service Desk for equipment installation and maintenance as needed,

•       Perform quarterly stocktakes or as needed,

•       Compile and generate weekly and month-end reports,

•       Provide insightful analysis and commentary on the Assets portfolio,

•       Assisting / standing-in for Procurement activities ADHOC.

Skills and attributes required for the role:

Skills:

•       An excellent working knowledge of the current MS Office products, particularly Excel (Advanced Excel skills) is essential,

•       Excellent people skills with the ability to communicate effectively at all levels and manage people and their expectations,

•       Exhibits utmost integrity and displays visible stewardship character traits in the handling and security of all KPMG assets,

•       Has a strong preference for following and maintaining standards and procedures,

•       Confident in reconciling numerical differences when checking the accuracy of stock take and asset reconciliation,

•       Ability to work independently and as part of a team,

•       Good organisational skills to ensure effective planning and prioritisation takes place regularly.

Attributes:

·       Extremely high level of confidentially and integrity,

·       Excellent client focus and ability to deal with conflict,

·       Able to maintain a friendly, professional manner when liaising with clients, even in challenging situations,

·       Ability to effectively multi-task with strong organisation skills; a self-starter with initiative, ability to foster innovation and excellent problem-solving skills,

·       The ability to build collaborative relationship with good interpersonal skills and the ability to relate well to colleagues with differing levels of expertise and skills while championing inclusion and diversity,

·       The ability to work well under pressure and to perform to deadlines,

·       Team player who is self-aware,

·       Sound decision making ability with the ability to consult where needed,

·       Focus on continuous improvement within the ITS function while advancing an ethical environment,

·       High level of attention to detail and a desire to drive quality,

·       The ability to work unsupervised.

Minimum requirements to apply for the role (including qualifications and experience):

·       Matric,

·       ITIL Certification will be advantageous,

·       An excellent working knowledge of the current MS Office products, particularly Excel (Advanced Excel skills) is essential,

·       Previous experience of at least 2 years in an asset management environment including vendor management, asset management and procurement is essential,

·       Service-Now experience (preferred),