Senior Telephony Consultant

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Telephony Consultant based in the United States.

Join a mission-driven organization transforming access to behavioral healthcare through innovative technology. As a Senior Telephony Consultant, you will play a pivotal role in optimizing and modernizing a large-scale contact center environment that supports hundreds of users across multiple operational teams. This hands-on consulting engagement combines strategic advisory responsibilities with technical implementation, allowing you to influence both current operations and future telephony architecture. Working closely with Business Systems and Operations leaders, you will enhance platform performance, streamline workflows, and help prepare a seamless transition to next-generation communication technologies. This fully remote contract offers the opportunity to make a meaningful impact while working in a collaborative, fast-paced environment.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Telephony Consultant based in the United States.

Join a mission-driven organization transforming access to behavioral healthcare through innovative technology. As a Senior Telephony Consultant, you will play a pivotal role in optimizing and modernizing a large-scale contact center environment that supports hundreds of users across multiple operational teams. This hands-on consulting engagement combines strategic advisory responsibilities with technical implementation, allowing you to influence both current operations and future telephony architecture. Working closely with Business Systems and Operations leaders, you will enhance platform performance, streamline workflows, and help prepare a seamless transition to next-generation communication technologies. This fully remote contract offers the opportunity to make a meaningful impact while working in a collaborative, fast-paced environment.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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