Senior People Services Advisor
Job Description
Job Title
Senior People Services AdvisorJob Description Summary
Cushman & Wakefield is looking for a Senior People Services Advisor to support EMEA, managing HR operations case loads while ensuring SLA compliance and accurate employee lifecycle documentation from onboarding to offboarding. The role handles complex cases and Tier 2 escalations, ensuring adherence to internal policies and local/global regulations. It also supports team development through training, reporting, and continuous process improvement initiatives.Job Description
About the Role:
Manage incoming case load and ensure compliance to relevant service level agreements
Maintain life-cycle & process documentation and governance for all employee events from hire to off-boarding
Focus on complex tasks / projects
Advise on Tier 2 escalations
Support the training and development of HR advisors in the team
Manages employee on-boarding and off-boarding processes and ensures compliance to local and global compliance
Carry out HR operations activities in accordance with internal guidelines and statutory requirements
Create/edit monthly and ad-hoc reports within the HR software and provide accurate data to management when requested
Supporting projects and process improvements
About You:
Bachelor’s degree
2-4 years of working experience in similar role in HR Services
Fluent in English, both oral and written
Knowledge of HR processes
Confident Microsoft Office usage, especially with Excel
Good time management and ability to prioritize
Strong oral and written communication skills
Customer-oriented with demonstrated drive and resilience
Experience of working with ServiceNow and Workday or other similar HR technology is desirable
What we can offer:
Competitive compensation and benefit package
Great learning and development opportunities
Benefit package includes cafeteria, mental and physical health care package, community bike ticket, and loyalty-based elements
Modern, award-winning office with a view of the Danube
Central location, excellent public transport
Youthful and supportive work environment
Additional holidays to compensate for Hungarian public holidays falling on a weekend
A steadily growing, 100+ year-old international company
We foster a culture of inclusion that embraces the unique strengths, perspectives, and experiences of all our employees. We firmly believe that our diversity enhances our team's capabilities, leading to improved decision-making, innovation, and business outcomes. If you have any reservations about applying, please don't hesitate to reach out to your local recruiter for additional information
INCO: “Cushman & Wakefield”