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Team Lead, Client Success Manager - Internal Only
Atlanta, GA, USPosted 2 days ago
remote
Job Description
This role is a hybrid position, requiring Tuesdays and Wednesdays in-office in our midtown Atlanta, GA WeWork location.In this role, you’ll model best-in-class client engagement, setting a high bar for service quality, communication, and measurable outcomes. You’ll operate with proactive outreach and live conversations for complex needs, delivering data-backed recommendations that drive long-term value. Partnering closely with Sales, you’ll support strategic account planning, join client calls, surface revenue and product opportunities, and ensure seamless coverage when Sales is unavailable.You’ll manage daily execution against key performance metrics, champion adoption of business changes, and share actionable feedback with leadership. With strong product and process expertise,...