Immigration Caseworker
Job Description
🚀 About Borderless
Borderless is simplifying the complexity of global immigration, starting with the UK.
Immigration is one of the most important - and most broken - systems in the global economy. It’s shaped human history, yet businesses and individuals hit friction at every turn, and government policy lurches with the political cycle.
Our vision is simple: a world where borders are no longer barriers, empowering the ambitious, wherever they are.
Backed by Entrepreneur First and Backed.VC, we’re already supporting 600+ businesses, 15,000+ workers and scaling fast into new sectors and markets.
Around 25% of our workforce is sponsored, and we proudly offer visa sponsorship as part of our hiring process.
🎯 Role: Immigration Case Worker
We’re growing fast, and with that growth comes the need for more sharp, detail-oriented professionals to help power our mission. As an Immigration Caseworker, you’ll play a key role in supporting our Immigration Advisors by managing core casework that ensures efficient, high-quality visa submissions and sponsorship applications.
You’ll be part of a high-performing team and work cross-functionally with CSMs, Ops, Support, and Product to keep our customer journeys seamless and compliant.
🛠️ What You’ll Be Doing
Draft accurate and efficient casework for immigration submissions
Ensure high standards in application quality and turnaround time
Track submission metrics such as approvals vs. rejections
Use our Borderless platform
Collaborate with key teams across the business to resolve blockers and improve workflows
✅ You Should Apply If
You have great attention to detail and consistently catch small errors others miss
You thrive in fast-paced environments and can work quickly without sacrificing accuracy
You’re a problem-solver who spots inefficiencies and proposes practical improvements
You can prioritise competing tasks and manage your time independently
You’re comfortable communicating complex topics simply and clearly
One more here - customer obsessed
Experience in immigration casework, legal support, or similar fields
🧪 Interview Process
30 min screening call with Talent
45 min interview with Senior Product Operations Manager
In person final interview with the team and hiring manager
💯 Benefits
🏢 3 days in office, 2 days remote
🌮 Monthly company in-office lunches
🕺 Monthly company team events
✈ Annual offsite (our last one was in Palma!)
👩⚕️ Comprehensive private medical insurance.
Holidays & Remote Work
✈ 25 days holiday each year + 3 days between 25th December and 31st January, plus bank holidays
💻 1-week work-from-anywhere policy
Growth & Development
📚 £500 annual Learning & Development budget
📈 6-month performance reviews and promotion opportunities
Equipment & Other Perks
🖥️ Laptop and peripherals — whatever you need to work effectively
🚲 Cycle to Work scheme
💰 Employer pension contributions via Smart Pension
💬 Access to Spill (mental health support)
👟 Gym in Shoreditch Exchange
☕️ Onsite barista