TJJD - Case Manager II-III-IV - Institutional - (BWD) - 58878
Job Description
PLEASE NOTE
Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment (month & year), supervisor’s name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete. Resumes do not take the place of this required information.
Applicants must be able to pass a Criminal Background Check and any other requirements listed under Minimum Qualifications.
APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the CAPPS Recruit Prescreening Questionnaire to be considered for the posting. To complete the Prescreening Questionnaire, go to CAPPS Recruit to register or login: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en
BENEFITS
State of Texas Benefits and Retirement Information can be found at https://www.ers.texas.gov. Benefits include: Retirement plan, paid group health & life insurance for employee, paid holidays, paid vacation leave, paid sick leave, longevity pay, educational assistance program, employee assistance program. Optional add-on benefits include: Dental, Vision, Optional Life Insurance, Voluntary AD&D Insurance, Dependent Health & Life insurance, Health & Dependent care flexible spending accounts, etc. Additionally, certain designated positions are eligible for hazardous duty pay, career ladder advancements, and free meals while on duty.
GENERAL DESCRIPTION
Performs moderately complex (journey-level) to advanced and/or supervisory (senior-level) case management work to develop and maintain long-term contact with assigned youth, their families, and providers for medical, social, educational, and related service needs. Work involves completing case file reviews, case planning, family involvement and group service delivery, developing goals, and evaluating outcomes. Performs discharge and release functions to ensure coordination of service delivery throughout the youth’s commitment in TJJD. May be required to working in excess of 40 hours per work week, different shift patterns, and be on-call.
Career Path Promotion Opportunity: This position is within the approved TJJD Case Manager career path. An employee is hired at a level corresponding with the career path education and experience requirements and may promote up to Case Manager IV without competing for a vacant position after the employee meets: (1) the education and experience requirements for the next higher level; and (2) the established performance criteria per agency policy (PRS.15.07).
Pre-Service Training Academy Requirement: Newly hired case managers or rehired case managers who separated more than 18 months will be required to attend the pre-service training academy. Case managers who have worked for TJJD and return to employment within 18 months of their separation date are not required to attend the pre-service academy and will be placed in full-time status on their date of employment.
Levels of Work Performed by Career Path Level:
Case Manager II: Performs moderately complex (journey-level) work under general supervision with moderate latitude for the use of initiative and independent judgment.
Case Manager III: Performs highly complex (senior-level) work under limited supervision with considerable latitude for the use of initiative and independent judgment.
Case Manager IV: Performs advanced and/or supervisory (senior-level) work under minimal supervision with extensive latitude for the use of initiative and independent judgment.
ESSENTIAL DUTIES
Completes Case Planning for assigned caseload, applies appropriate strategies to facilitate youth progress through Dialectical Behavior Therapy (DBT), and conducts risk assessments, including Behavior Chain Analysis (BCA), to initiate and promote change in behavior patterns.
Proficiency in Behavior Chain Analysis is demonstrated by case manager scoring a 3 or higher on BCAs independently submitted within 6 months of completion of OJT and initial caseload assignment.
Completes specialized referrals (e.g., additional assessments, Mental Health Treatment Program/Mentally Retarded Offender Program (MHTP/MROP) referrals, Texas Correctional Office on Offenders with Medical and Mental Impairments (TCOOMMI), etc.).
Monitors case load in order to complete transition planning.
Conducts and facilitates required groups for assigned caseload, including Dialectical Behavior Therapy (DBT) groups. Plans for scheduled and unanticipated leave of absences to ensure the provision of group services by an approved alternate group leader.
Participates in staff development, including the Agency approved treatment program, group facilitation, Case Management Standards (CMS), and casework training.
Provides individual sessions to assigned caseload to conduct assessments, discuss identified behavior changes resulting in increase and decrease of risk and transition planning.
Provides updates to family/guardian about progress in the program, including stage assessments, behavior changes, and transition planning.
Completes documentation of services, stage assessment data entry, and maintains casework sub-file.
Reads, reviews, and properly applies information found in youth records related to the youth health and safety and to the security of the facility; and provides appropriate information to other staff.
Complies with policies, procedures, rules, and regulations; and prepares and maintains records, forms, and reports.
Reports any presence or perception of racial, ethnic, and/or gender disparities.
Performs a variety of related duties not listed, to be determined and assigned as needed.
Performs all duties in compliance with agency safety policies and procedures:
- Reports safety hazards and corrects hazards when possible.
- Completes required documentation in the event of an accident/injury within requested time frames.
Will be required to travel up to 20% of the time.
Actively embody and support the Texas Model by demonstrating its core values in daily tasks and interactions with others.
MINIMUM QUALIFICATIONS
Requirements for Case Manager II - Pay Level One (1):
Unrelated Bachelor’s degree. No experience required.
OR
High School diploma or equivalent, and
Fifteen (15) semester hours of college course work, and
One (1) year full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or Texas Juvenile Justice Department (TJJD) / Texas Youth Commission (TYC) Juvenile Correctional Officer (JCO) experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
OR
High School diploma or equivalent, and
Less than fifteen (15) semester hours of college course work, and
Two (2) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or Texas Juvenile Justice Department (TJJD) / Texas Youth Commission (TYC) Juvenile Correctional Officer (JCO) experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
Requirements for Case Manager III - Pay Level Two (2):
Bachelor’s degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice-Corrections (not Law Enforcement or Police Sciences), Education (or education/teacher certification), or another related social sciences field. No experience required.
OR
Unrelated Bachelor’s degree, and
Two (2) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
OR
High School diploma or equivalent, and
Fifteen (15) semester hours of college course work, and
Three (3) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
OR
High School diploma or equivalent, and
Less than fifteen (15) semester hours of college course work, and
Four (4) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
Requirements for Case Manager III – Pay Level Three (3):
Bachelor’s degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice-Corrections (not Law Enforcement or Police Sciences), Education (or education/teacher certification), or another related social sciences field, and
Two (2) years of full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
OR
Unrelated Bachelor’s degree, and
Four (4) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
OR
High School diploma or equivalent, and
Fifteen (15) semester hours of college course work, and
Five (5) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
OR
High School diploma or equivalent, and
Less than fifteen (15) semester hours of college course work, and
Six (6) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
Requirements for Case Manager IV - Pay Level Four (4):
Master’s degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice-Corrections (not Law Enforcement or Police Sciences), Education (or education/teacher certification), or another related social sciences field. No experience required.
OR
Bachelor’s degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice-Corrections (not Law Enforcement or Police Sciences), Education (or education/teacher certification), or another related social sciences field, and
Four (4) years full-time wage-earning experience consisting of any combination of the following: casework or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
OR
Unrelated Bachelor’s degree, and
Six (6) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
OR
High School diploma or equivalent, and
Fifteen (15) semester hours of college course work, and
Seven (7) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
OR
High School diploma or equivalent, and
Less than fifteen (15) semester hours of college course work, and
Eight (8) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
Requirements – All Levels:
· Must be at least 23 years of age.
Related courses or Social Sciences degrees: Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice-Corrections (not Law Enforcement or Police Sciences), Education (or education/teacher certification), or another related social sciences field.
Note: Any degree, diploma, high school equivalent, or course hours required to meet minimum qualifications must be from an accredited educational institution.
Any offer of employment is contingent upon acceptable results from the following mandatory
pre-employment requirements:
- drug test;
- finger printing, criminal records check, and TB testing;
- Fitness-for-Duty Assessment which may include both physical and behavior evaluations.
KNOWLEDGE, SKILLS, AND ABILITIES
· Knowledge of child development, particularly adolescent needs.
· Knowledge of child care practices.
· Knowledge of case management delivery systems.
· Knowledge of case management principles, objectives, standards, and methods.
· Knowledge of program policies and procedures.
Skill in developing, implementing, and monitoring service and treatment plans.
Skill in acting quickly in emergencies.
Skill in working effectively with youth.
Skill in and willingness to physically restrain youth in the appropriate manner.
Skill in maintaining written files and records.
Skill in maintaining order and discipline.
· Skill in organizing workloads and setting priorities to carry out assigned tasks in a timely manner.
· Ability to assess youth’s needs.
· Ability to coordinate youth’s services.
· Ability to monitor program effectiveness.
· Ability to communicate effectively, both orally and in writing.
· Ability to provide guidance to others.
· Ability to establish and maintain effective working relationships with others.
· Ability to work in excess of 40 hours per workweek, different shift patterns, and be on-call.
PHYSICAL DEMANDS AND WORKING CONDITIONS
The following physical demands and working conditions are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Analyzing
Ability to communicate effectively, orally and in writing
Ability to see
Ability to hear (with or without aid)
Ability to perform tactile discernment
Identify colors
Depth perception
Operate motor equipment
Lifting 45 lbs. & over
Carrying 45 lbs. & over
Restraining combative youth
Climbing ladders
Climbing stairs
Pulling
Pushing
Repeated bending
Reaching above shoulder
Walking
Standing
Sitting
Crawling
Twisting
Kneeling
Stooping
Finger/manual dexterity
Dual simultaneous grasping
VETERANS
In order to receive veteran’s preference, a copy of your DD Form 214 (Certificate of Release or Discharge from Active Duty), VA disability rating (if applicable), or a DD Form 1300 (Report of Casualty) must be attached to your application.
Go to https://texasskillstowork.com/, https://www.onetonline.org/, or http://www.careeronestop.org/ for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements, and skill sets.
Additional Military Occupational Specialty (MOS) Code or Crosswalk information is available from the Texas State Auditor’s Office at Administrative Support MOS Codes.
Information Technology MOS Codes.
Planning, Research, and Statistics MOS Codes.
Education MOS Codes.
Accounting, Auditing, and Finance MOS Codes.
Inspectors and Investigators MOS Codes.
Program Management MOS Codes.
Human Resources MOS Codes.
Information and Communication MOS Codes.
Property Management and Procurement MOS Codes.
Engineering and Design MOS Codes.
Safety MOS Codes.
Employment MOS Codes.
Legal MOS Codes.
Medical and Health MOS Codes.
Criminal Justice MOS Codes.
Social Services MOS Codes.
Public Safety MOS Codes.
Custodial MOS Codes.
Maintenance MOS Codes.
Library and Records MOS Codes.
SPONSORSHIP
Candidates must be eligible to work in the United States without requiring sponsorship.
ADDITIONAL INFORMATION
If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.
Only candidates selected for an interview will be contacted.
Due to the high volume of applications, we do not accept telephone calls. If you submitted your application through the CAPPS Career Center (https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en), you may also check the status of your application by accessing your profile and selecting My Jobpage and selecting My Submissions.
Thank you for considering employment with the Texas Juvenile Justice Department.
AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
The Texas Juvenile Justice Department does not discriminate on the basis of race, color, religion, sex, national origin, age, or disability in employment or the provision of services.