Customer Success Specialist
Job Description
Who we are:
At Entyre Care, we believe family caregivers are heroes — and they deserve a system that treats them like it. Our mission is simple and urgent: help families care for their loved ones at home with dignity, stability, and the financial support they deserve.
We are rebuilding the long-term care experience from the ground up. That means delivering insanely great support at speed, eliminating friction for families, and operating with a level of ownership, compassion, and excellence that sets a new standard in the industry.
As one of the fastest-growing AFC providers in the country, we combine world-class clinical care with operational rigor and modern technology. Families trust us because we show up — fast, prepared, and on a mission to solve real problems. Caregivers count on us to advocate fiercely on their behalf. And state partners rely on our integrity, compliance discipline, and relentless execution.
If you want to join a team that moves with urgency, serves with heart, and refuses to settle for anything less than transformational outcomes for families, Entyre Care is the place to build your legacy.
You can learn more about us here https://entyrecare.com/
Position Overview:
We are seeking a detail-oriented and organized Customer Success Specialist to manage the day-to-day administrative operations of our customer success processes. In this role, you will ensure that our customers receive seamless service by maintaining accurate records, streamlining workflows, and supporting internal teams with data and insights. Your focus on operational excellence will contribute to creating an exceptional experience for caregivers and their loved ones.
Why you’ll love this work:
Meaningful Work: Leverage your expertise to support caregivers and ensure they have the resources and confidence to care for their loved ones at home.
Start-up Environment: Work in a growing startup where you can create an impact —and get compensated competitively for it.
Team Culture: Surround yourself with compassionate and ambitious peers who care deeply, demand excellence, and take initiative.