Sr. Manager, Vehicle Service Readiness & Product Integrations

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary The Sr. Manager, Vehicle Service Readiness & Product Integration, oversees the integration, validation, and lifecycle readiness of service requirements for Rivian’s active and future vehicle platforms, including R1, EDV, and R2. Leading the Technical Program Management team, this individual acts as the primary service interface between Service Operations and the Product Development teams, ensuring that service parts, service manuals, diagnostic frameworks, and service tooling are mature and deployed by vehicle launch to guarantee service readiness from day one. Responsibilities 1. Strategic Leadership & Team Scaling Build, mentor, and direct a high-performing team of Technical Program Managers (TPM) organized into platform-specific vehicle verticals (eg, R1, R2, EDV). Establish standardized governance frameworks, career development pathways, and resource allocation models to ensure comprehensive coverage across all parallel vehicle development lifecycles. 2. Service Requirements Integration & Risk Mitigation Direct the TPM team in gathering, analyzing, and integrating hardware, software, service tooling, and other service-related requirements into a consolidated service position throughout the Rivian Development Process, ensuring 100% service deliverables are reached by vehicle launch. Serve as the escalation point for technical tradeoffs affecting service readiness across active and future platforms. Resolve conflicts across packaging, diagnostics, tooling, and other service impacting functions before they affect downstream timelines or deliverables. Reduce fragmented communication and protect vehicle design timelines through clear, aligned upstream integration. 3. Service Parts Strategy Governance Collaborate with Service Engineering and Service Parts New Product Introduction (SNPI) leaders to define and enforce the strategic playbook for early service parts identification within the Engineering Bill of Materials (EBOM) during the early stages of the vehicle lifecycle. Empower platform TPMs to facilitate workshops with their peers in Service Engineering and SNPI and systematically scrape vehicle architecture, ensuring hardware components are evaluated for serviceability before engineering freezes. 4. Executive Interfacing & Change Management Allocate TPM and engineering resources based on product lifecycle needs, balancing launch programs, active production support, and future platform development; driving execution readiness for RDP Service Functional Overlay milestones across vehicle programs and protecting service deliverables from day-to-day operational noise and competing priorities Ensure that future programs, such as R2 New Normal, R2 L4/Uber, and SSN, have dedicated launch support to embed design-for-serviceability targets and requirements before the concept freeze. Direct and support the vehicle service TPMs in architecting the strategic allocation of physical validation assets and seamlessly synchronize hardware development timelines with agile, continuous software deployment cadences. Maintain strong change management and service readiness coverage for active programs, including EDV, R1, and R2. Ensure service-impacting change drivers are tracked, triaged, and evaluated with clear ownership, service strategy, and next steps. Improve turnaround time for aligning cross-functional service positions and delivering decisions into Product Development and Engineering Systems. 5. Key Performance Indicators 100 percent on-time completion of RDP Service Functional Overlay milestones for assigned launch programs Effective tracking, management, and triage of all service-impacting change drivers Strong technical integration efficiency in resolving tradeoffs and delivering unified service positions into Product Development and Engineering Systems Qualifications Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Systems Engineering, or a related technical discipline; Master’s degree and/or PMP certified preferred 10 to 15+ years of experience in engineering, product lifecycle management, or technical program leadership Demonstrated success leading teams and influencing matrixed cross-functional stakeholders in dynamic, high-stress product launch environments Proven ability to negotiate technical tradeoffs, drive accountability, and build alignment without direct authority Strong conceptual understanding of EV vehicle architectures, high-voltage battery systems, software configuration management, and design for serviceability standards Ability to stand, sit, or walk for 8-10 hours per day Required to communicate using phone and/or e-mail Ability to view, read, and interpret documents Ability to perform all duties in an office environment that may contain ambient noise and temperature fluctuations Pay Disclosure The salary range for this role is $196,000 to $245,000 for Irvine, CA based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs. The successful candidate may be eligible for annual performance bonus and equity awards. We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian’s 401(k) Plan and Employee Stock Purchase Plan if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com. You can apply for this role through careers.rivian.com (or through internal-careers-rivian.icims.com if you are a current employee). This job is not expected to be closed any sooner than July 31, 2026. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [email protected]. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.

Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Systems Engineering, or a related technical discipline; Master’s degree and/or PMP certified preferred 10 to 15+ years of experience in engineering, product lifecycle management, or technical program leadership Demonstrated success leading teams and influencing matrixed cross-functional stakeholders in dynamic, high-stress product launch environments Proven ability to negotiate technical tradeoffs, drive accountability, and build alignment without direct authority Strong conceptual understanding of EV vehicle architectures, high-voltage battery systems, software configuration management, and design for serviceability standards Ability to stand, sit, or walk for 8-10 hours per day Required to communicate using phone and/or e-mail Ability to view, read, and interpret documents Ability to perform all duties in an office environment that may contain ambient noise and temperature fluctuations

1. Strategic Leadership & Team Scaling Build, mentor, and direct a high-performing team of Technical Program Managers (TPM) organized into platform-specific vehicle verticals (eg, R1, R2, EDV). Establish standardized governance frameworks, career development pathways, and resource allocation models to ensure comprehensive coverage across all parallel vehicle development lifecycles. 2. Service Requirements Integration & Risk Mitigation Direct the TPM team in gathering, analyzing, and integrating hardware, software, service tooling, and other service-related requirements into a consolidated service position throughout the Rivian Development Process, ensuring 100% service deliverables are reached by vehicle launch. Serve as the escalation point for technical tradeoffs affecting service readiness across active and future platforms. Resolve conflicts across packaging, diagnostics, tooling, and other service impacting functions before they affect downstream timelines or deliverables. Reduce fragmented communication and protect vehicle design timelines through clear, aligned upstream integration. 3. Service Parts Strategy Governance Collaborate with Service Engineering and Service Parts New Product Introduction (SNPI) leaders to define and enforce the strategic playbook for early service parts identification within the Engineering Bill of Materials (EBOM) during the early stages of the vehicle lifecycle. Empower platform TPMs to facilitate workshops with their peers in Service Engineering and SNPI and systematically scrape vehicle architecture, ensuring hardware components are evaluated for serviceability before engineering freezes. 4. Executive Interfacing & Change Management Allocate TPM and engineering resources based on product lifecycle needs, balancing launch programs, active production support, and future platform development; driving execution readiness for RDP Service Functional Overlay milestones across vehicle programs and protecting service deliverables from day-to-day operational noise and competing priorities Ensure that future programs, such as R2 New Normal, R2 L4/Uber, and SSN, have dedicated launch support to embed design-for-serviceability targets and requirements before the concept freeze. Direct and support the vehicle service TPMs in architecting the strategic allocation of physical validation assets and seamlessly synchronize hardware development timelines with agile, continuous software deployment cadences. Maintain strong change management and service readiness coverage for active programs, including EDV, R1, and R2. Ensure service-impacting change drivers are tracked, triaged, and evaluated with clear ownership, service strategy, and next steps. Improve turnaround time for aligning cross-functional service positions and delivering decisions into Product Development and Engineering Systems. 5. Key Performance Indicators 100 percent on-time completion of RDP Service Functional Overlay milestones for assigned launch programs Effective tracking, management, and triage of all service-impacting change drivers Strong technical integration efficiency in resolving tradeoffs and delivering unified service positions into Product Development and Engineering Systems