and Registrations Operations Specialist

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As a Title and Registrations Operations Specialist you will execute registration and title applications on behalf of Rivian customers, ensuring a seamless customer experience. You will also work to increase efficiency and support customer facing employees both at headquarters in Normal, IL and in the field. To be successful in this role you will bring a wealth of knowledge of vehicle registrations in 50 states and be a supportive and collaborative team player. Responsibilities Review consumer title and registration applications, verify accuracy of all documents Support field and headquarters team members in obtaining needed information and documents from customers Submit registration and title applications Work with local DMV authorities to solve any outstanding issues Stay up to date with local regulation changes and communicate any necessary process changes Be comfortable working directly with customers when needed to resolve registration issues. Verify transaction accuracy and completion (financing, trade in, down payments) Qualifications Knowledge of commercial fleet registrations and renewals Knowledge of Electric Vehicle tax incentives Expert experience with DealerTrack and RegUSA Experience with variety of US states DMV procedures and rules Bias for action & curiosity to learn what you don’t already know Penchant for building positive working relationships Experience registering Electric Vehicles advantageous Must be able to pass a criminal background check (including fingerprints) in Massachusetts Must have a valid driver’s license Pay Disclosure The salary range for this role is $29.91 to $33.23 per hour for Massachusetts based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs. The successful candidate may be eligible for annual performance bonus and equity awards. We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian’s 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [email protected]. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.

Knowledge of commercial fleet registrations and renewals Knowledge of Electric Vehicle tax incentives Expert experience with DealerTrack and RegUSA Experience with variety of US states DMV procedures and rules Bias for action & curiosity to learn what you don’t already know Penchant for building positive working relationships Experience registering Electric Vehicles advantageous Must be able to pass a criminal background check (including fingerprints) in Massachusetts Must have a valid driver’s license

Review consumer title and registration applications, verify accuracy of all documents Support field and headquarters team members in obtaining needed information and documents from customers Submit registration and title applications Work with local DMV authorities to solve any outstanding issues Stay up to date with local regulation changes and communicate any necessary process changes Be comfortable working directly with customers when needed to resolve registration issues. Verify transaction accuracy and completion (financing, trade in, down payments)