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Job Description
- Drive the development of innovative UX writing and content design solutions to complex user, product, and business problems.
- Build alignment by collaborating with product managers, team members, and other cross-functional stakeholders (e.g., marketing, legal, engineering) to develop a product narrative, goal, mission, or principles.
- Partner with design, research, and cross-functional partners to develop and document content design for GenAI use cases and guide teams from strategy to evaluation.
- Define and drive UX content design frameworks for GenAI experiences, including principles, patterns, and systems.
- Develop content strategies to improve GenAI experiences, by analyzing or anticipating user needs and gaps, creating ideal responses, and defining model behaviors.