Sr. Specialist Logistics Operations
Job Description
Role Summary
The Regional Logistics Team supports all eight MENA countries which talabat operate in to deliver excellent customer experience while operating efficiently. “Sr. Analyst Logistics Operations” plays an essential role in the regional logistics team of the company. He/she will work with all talabat countries to ensure proper configuration that balances the right preferences and selections, with excellent delivery experience by analysing operations, improving logistics infrastructure, solving analytical problems and executing solutions. Improving automation and the effective implementation and use of Delivery Hero technology and tools is key to improving efficiency in each market.
What’s on Your Plate?
Diving into complex analysis of systems and tools, solving analytical problems and executing solutions with different markets, diving into complex data points to find the areas of development
Running experiments on complex systems such as order flows, predictive model setup, and customer preference behavior, to identify the best balance between user experience and logistics efficiency
Ensuring the effective use and rollout of all Delivery Hero technology, tools and data models across 8 countries. Providing data driven decisions on the product roadmap to further enhance efficiency, speed, and preference.
Liaise with internal stakeholders such as country teams, central product operations and data science teams to improve the effectiveness of our processes and tools
Improve reporting and data visibility for faster and more effective decision making for all markets, keeping up with the dynamic and fast nature of talabat operations to always provide the best solutions
What Did We Order?
Bachelor’s degree. STEM and Economics backgrounds are highly preferred
2-5 years of experience in tech start-ups or operational roles are highly preferred
Analytical and problem-solving skills, data driven and results oriented attitude is required
Strong written and oral communication skills. Ability to drive complex ideas and process to diverse people across very markets and teams
Proficiency in Microsoft Excel, Google Slides
SQL skills are required
Working knowledge of geographical analysis and predictive modeling is preferred
Tableau, Looker or any similar reporting tools skills is required