Job Description
Water's Edge Resort and Spa is accepting application for housekeeping team members. Housekeepers ensure the cleanliness, hygiene, and overall presentation of guest rooms and public areas within the hotel, contributing to a comfortable and welcoming environment for guests. This position requires high standards of cleanliness and attention to detail in order to exceed guest expectations for a pleasant and memorable stay.
Primary Tasks:
- Clean and service assigned guest rooms daily, including making beds, changing linens, dusting furniture, vacuuming carpets, and cleaning bathrooms according to established standards.
- Replenish guest room amenities, such as toiletries, towels, and stationery, ensuring adequate supplies for guest comfort.
- Inspect rooms for maintenance needs and report any issues to the appropriate department (e.g., engineering, maintenance).
- Handle guest requests promptly and courteously, aiding with extra amenities, directions, or other needs.
- Adhere to strict safety and sanitation procedures, using appropriate cleaning products and techniques to maintain a hygienic environment.
- Follow all company policies and procedures, upholding the highest standards of professionalism, integrity, and guest service.
- Maintain guest confidentiality and privacy, respecting guest belongings and ensuring a secure environment.
- Other tasks assigned as needed.
Ability to work independently and as part of a team
Attention to detail and a commitment to cleanliness
Basic communication skills, both verbal and written in English, to interact with guests and colleagues
Requires physical stamina and ability to perform repetitive tasks, including bending, lifting, and carrying up to 30 lbs.
Ability to work efficiently and meet deadlines
Reliable transportation