Assistant Director for Mail Services - University Printing and Mail - UTK

The University of Tennessee, Knoxville is seeking an Assistant Director to lead Mail Services operations within the Print & Mail department. This role is responsible for managing daily mail and package operations across a 900+ acre campus, ensuring reliable, efficient, and customer-focused service for faculty, staff, and students.

Serving more than 250 buildings and supporting thousands of campus users, Mail Services plays a critical role in campus connectivity—processing over 40,000 packages per month during peak periods. The Assistant Director provides leadership, operational oversight, and strategic direction to maintain high service standards while continuously improving processes, systems, and team performance.