Job Description
- Answer phones and greet clients in a friendly, warm manner
- Ensure clients are comfortable and cared for upon arrival
- Ensure vendor supplies are stocked for client meetings
- Accurately record notes from client conversations
- Enter and maintain databases of clients and prospects
- Manage filing system
- Attend and contribute to team meetings
- Calendar management
- Maintain the office environment in an immaculate and organized condition
- Maintain job-related/industry specific compliance files
- Develop, mail, and analyze client satisfaction survey
- Develop and mail letters to clients for various purposes upon request
- Prioritize daily tasks to be proactive in time management
- General back up support for all other positions consisting of varied tasks as needed
- High School Diploma
- 1+ years of experience working in a professional, fast-paced office environment
- Demonstrates strong proficiency and confidence working across various platforms and operating systems including Microsoft Office
- Skilled in building strong, trust-based relationships with clients by providing attentive, personalized service and guidance
- Strong organizational skills and strong attention to detail
- Proficient with filing, phone systems, faxing, and scanners
- Excellent communication skills; both verbal and written
- Polished interpersonal skills and professional demeanor
- Demonstrated proficiency in managing calls with professionalism and courtesy
- Thrive in a “time sensitive” environment and adaptable to changes without affecting the quality of work
- Financial industry experience preferred, but not required
- $40k - $45k/year based on experience + bonus potential
- Medical, dental, vision (75% employer paid)
- 401(k) with match
- Profit sharing
- Life insurance (employer paid)
- AD&D coverage (employer paid)
- PTO
- In office: Monday – Friday, 8am-5pm
Pay Range: $40,000 - $45,000 per year
