Front Office Manager

Be the first smile. Lead the guest experience.

Are you a hospitality professional who thrives on guest interaction and team leadership? We’re seeking a Front Office Manager to serve as the first point of contact for our guests and lead front desk operations with excellence.

What You’ll Do

• Deliver exceptional guest service and resolve concerns
• Lead, train, schedule, and develop Front Office staff
• Oversee reservations, forecasting, budgeting, and inventory
• Maximize revenue while controlling costs
• Uphold our commitment to hospitality—24/7, 365

What We’re Looking For

• High school diploma or GED required; college preferred
• 1–2 years of customer service or management experience (hotel experience a plus)
• Strong computer skills; Microsoft Office & hotel systems preferred
• Sound decision-making, problem-solving, and writing skills
• Yield management experience preferred

Industry Schedule: Flexible availability required
Opportunity to lead, grow, and make a lasting first impression

Ready to welcome guests and lead with confidence? Apply today!

Qualifications

• Strong verbal and written English communication skills
• Physically able to lift 25 lbs, push/pull up to 100 lbs, and remain on feet up to 8 hours
• Comfortable working throughout all hotel areas in varying conditions
• Flexible availability, including nights, weekends, and holidays
• Knowledge of the local area
• Customer-focused with the ability to suggestively sell