Job Description
What You’ll Do
We are seeking a customer-focused Solutions Engineer who combines strong technical expertise with a consultative sales approach. You will act as a trusted advisor, providing technical guidance, architecting solutions, and driving successful customer outcomes while helping organizations realize the full value of Cisco’s technology portfolio.
Why Cisco
At Cisco, we connect everything—people, processes, data, and technology. We innovate across networking, security, cloud, collaboration, and AI-driven solutions that help businesses transform and thrive.
Our culture is built on innovation, inclusion, and collaboration. We celebrate diverse perspectives, encourage bold thinking, and empower our employees to bring their authentic selves to work. Recognized globally as one of the best places to work, Cisco offers an environment where creativity, learning, and career growth are encouraged every day.
Your Impact
As a Solutions Engineer, you will play a highly customer-facing role, partnering with customers to understand business challenges and deliver innovative technology solutions.
Key Responsibilities:
Serve as a trusted technology, product, and solution consultant to customers and partners.
Lead technical engagement throughout the sales lifecycle, ensuring successful execution of technical milestones and customer outcomes.
Deliver technical presentations, demonstrations, workshops, and solution discussions to customer stakeholders.
Provide solution architecture, design, and implementation guidance in collaboration with Cisco Architecture and Sales teams.
Partner with Account Managers to develop account strategies and drive customer success.
Educate customers on Cisco’s differentiated value proposition and establish Cisco as the preferred technology partner.
Coordinate technical resources and specialists to deliver comprehensive, business-aligned solutions.
Support RFP responses, solution positioning, and competitive differentiation activities.
Minimum Qualifications:
Bachelor’s degree in Engineering, Technology, or a related field.
5–7 years of pre-sales experience in a customer-facing technical role.
Excellent written, verbal, presentation, and listening skills.
Strong knowledge of Cisco technologies and solutions.
Understanding of end-to-end architecture and multi-domain solution design.
Experience across networking and at least one adjacent technology domain such as Security, Data Center, Cloud, or Collaboration.
Ability to articulate Cisco’s architectural value and business outcomes to customers.
Experience supporting technical evaluations, solution design, and RFP processes.
Preferred Qualifications:
Experience working with large Enterprise customers across Manufacturing, IT/ITES, BFSI, and Multinational organizations.
Strong understanding of Cisco Networking, Security, Data Center, Cloud, Collaboration, and Cross-Architecture solutions.
Industry certifications such as CCNP, CCIE, or equivalent Cloud and Security certifications.
Knowledge of automation and programmability technologies including Python, REST APIs, NETCONF/YANG, and Ansible.
Understanding of software, subscription, and lifecycle-based selling models.
Proven ability to collaborate with customers, partners, and cross-functional teams to drive business outcomes.
Strong solution positioning, competitive differentiation, and strategic problem-solving skills.
Excellent stakeholder management and executive communication capabilities.
Digital and social media proficiency to support thought leadership and customer engagement.
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
