Training Specialist

Are you ready to take flight in a dynamic and fast-paced aviation industry

As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually

Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” We believe that our people are what differentiates us from our competition

At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe

Job Summary Training Specialist is responsible for managing both the strategy and operational delivery of both theoretical and practical training to new and existing Ground Operations employees at the Airport

As a subject matter expert for their designated client(s) and operational areas, the training specialist ensures that training programs are engaging, effective, and aligned with approved operating procedures, processes, and policies, meeting the quality standards set by Swissport and our clients

Your activities Deliver high-quality Swissport and client training programs, covering theory, practical training, buddy shifts, and competency-based assessments, ensuring a safe learning environment

Ensure compliance with WH&S Act, CASA, OTS regulations, and company policies

Promote safe manual handling practices and promptly report safety/security issues

Manage training records accurately (paper and electronic), conduct reviews, and track training hours diligently

Monitor participant performance, provide feedback, and document training issues as needed

Engage in professional development activities, maintain knowledge proficiency, and enhance the training experience

Review and continuous improvement of training functions, aligning with both clients and internal stakeholders

Identifying training gaps and developing training plans to ensure the operation can run effectively

Foster effective communication with Training Coordinators, managers, supervisors, stakeholders, and client representatives

Support operational compliance with training requirements and contribute to developing new training materials

Demonstrate leadership in safety, compliance, and learning, promoting a positive training environment

Your profile Extensive experience in an operational role preferrable within transport Strong understanding of WH&S responsibilities in a training environment

Accurate record-keeping skills

Proficiency in Microsoft Office and Google applications

Intermediate office administration skills

Previous experience in a training role Ability to develop others through coaching

Experience maintaining training records

Strong interpersonal and leadership skills

Commitment to safety, integrity, and fairness

What we offer On-site employee parking available

Opportunities for career advancement

Accrual of annual and personal leave

Comprehensive training and ongoing support provided

Paid training ranging from 2-4 weeks depending on the airline

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success

We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status

Visit our website at Swissport Careers to learn more about Life at Swissport

Join Swissport today and be part of a team that connects the world of aviation

Only permanent residents of Australia or New Zealand, or those who have the right to work in Australia or New Zealand may apply.