Job Description
Group Loyalty Product Manager
Location: MOL Campus
Team: Digital Factory
Experience Level: Senior
Language: Fluent in English
Your Superpower: Building loyalty products that delight millions
About Us: Digital Factory @ MOL Group
Imagine a place where startup energy meets corporate muscle. That’s us. We’re Digital Factory, the innovation engine behind MOL Group’s transformation from a traditional fuel retailer into a digital-first, customer-obsessed mobility and consumer services powerhouse.
We’re building a smarter future – powered by data and AI, driven by insights, and designed for people. From our Salesforce-powered loyalty app (hi, MOL MOVE 👋) to our ever-evolving Data Lake, we’re not just keeping up with the future – we’re building it.
About the Role
As our Loyalty Product Manager, you’ll shape the strategy, roadmap, and evolution of our digital loyalty platform. You’ll lead capability development, guide customer‑journey design, and ensure we deliver personalized, meaningful, and scalable loyalty experiences across all MOL Group markets.
This role combines strategic product leadership, deep loyalty expertise, and hands‑on collaboration across marketing, technology, data, and vendor partners.
If you love building customer value, influencing product direction, and working on high‑impact digital platforms – you’ll feel right at home.
Key Responsibilities
Define and execute the product strategy for MOL’s digital loyalty platform
Drive capability development, including personalization, gamification, mobility integration, and ecosystem features
Shape long‑term product vision with senior stakeholders and translate business goals into product outcomes
Lead feature discovery: define user needs, system behavior, customer journeys, and experience flows
Build and maintain a multi‑year product roadmap – prioritizing based on impact, feasibility, and market trends
Run MVPs, pilots, and experiments to validate ideas and accelerate learning
Own the product backlog: write clear requirements, user stories, and acceptance criteria
Analyze industry trends, customer insights, and competitive benchmarks to drive innovation
Partner with technology teams to ensure scalable delivery and high‑quality execution
Own product KPIs and measure impact using analytics, insights, and customer feedback
Manage cross‑functional communication, alignment, demos, and stakeholder updates
Act as budget owner for product development and vendor collaboration
Lead and mentor thematic product leads (1–5 direct reports)
Contribute to the overall Digital Factory strategy and represent loyalty in cross‑functional forums
Develop strong knowledge of Salesforce (Marketing Cloud, Loyalty, Data Cloud) to guide future capability expansion
About Your Experience and Skills
Education
Bachelor’s degree required; Master’s is a plus
Specialization in Business, Marketing, or a related field preferred
Experience
10+ years in product management, loyalty, personalization, or customer‑focused digital roles
Loyalty/rewards experience in retail or consumer services strongly preferred
Experience with personalization, UX design, and customer‑centric methodologies
Strong track record in Agile projects
Design thinking or customer‑oriented delivery experience is a plus
Professional Competencies
Strong product management/ownership background in loyalty, CRM, or personalization
Solid understanding of loyalty programs, customer data, and consumer insights
Experience with Agile delivery and cross‑functional collaboration
Analytical and structured thinker with strong problem‑solving skills
Proficient in Microsoft Office and task‑management tools (e.g. Jira)
Familiarity with Salesforce (Marketing Cloud, Service Cloud) and analytics tools (Power BI, Tableau)
Experience with customer‑centric methodologies (e.g. design thinking)
Soft Skills
Excellent analytical skills and sound business judgment
Strong communication and stakeholder‑management abilities
Able to prioritize and deliver in a fast‑paced, agile environment
Confident leading multicultural teams across borders
Detail‑oriented while keeping sight of strategic goals
Proactive, collaborative, and ownership‑driven mindset
Customer‑centric, curious, and eager to learn
What We Offer
Work with cutting-edge technologies and an innovative team.
Collaborate across the CEE region on impactful projects.
Opportunities for professional growth and cross-industry experience.
Access to Medicare health insurance, annual bonus, and a comprehensive benefits package.
Regular team outings and MOL family events.
A workplace that values inclusion, creativity, and your unique perspective.
How to apply?
If you wish to form the future with us, please submit your applications via our career site: www.mol.hu/karrier
Main Recruitment Steps
Quick call – A brief chat with our recruitment team.
Interviews – Two rounds with your future manager and team.
Case study – Either a take-home assignment or a live problem-solving session.
If you would like to know more about Digital Factory: digitalfactory.info
Meet your Hiring Manager: Márton Homola (https://www.linkedin.com/in/martonhomola/)
At MOL Group, we know that our strength lies in diversity. During the selection process, we provide equal opportunities to all applicants with the appropriate qualifications and work experience, regardless of age, gender, disability, or reduced work capacity, sexual orientation, or ethnicity. At MOL Group, everyone matters.
If you have any specific needs related to your reduced work capacity at any stage of the recruitment process, please inform our recruitment team! We are happy to assist.