Job Description
Established in 2013, GOGOVAN is the first app-based platform for delivering goods in Asia, which is dedicated in offering excellent delivery service through innovative technology. Since then, GOGOVAN has extended its service to various platforms. The company connects individuals and businesses directly to thousands of drivers for their real-time delivery needs, and redefines the everyday delivery experience by providing a convenient and efficient service.
Over the years, GOGOVAN has expanded its business from Hong Kong to Singapore, South Korea, Mainland China, India and Taiwan and will continue to expand globally. In August 2017, GOGOVAN merged with 58 Suyun, the leader in Mainland China’s intra-city logistics market, and increased GOGOVAN’s presence to over 300 cities, with more than 8 million registered drivers under its network.
The Compliance Officer will ensure that our general insurance operations strictly adhere to the Insurance Ordinance (Cap. 41), Insurance Authority (IA) guidelines, and Anti-Money Laundering (AML) regulations. You will serve as the primary advisor to the business on regulatory changes and maintain our internal control framework.
What You Will Deliver
- Act as the primary subject matter expert for the motor and general insurance teams to provide clear, technical guidance on IA frameworks (including GL21, GL34) and the Code of Conduct for Insurers to ensure all business initiatives remain compliant.
- Drive the Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) program by rigorously monitoring transaction alerts, executing thorough Know Your Customer (KYC) reviews, and managing continuous Sanctions screening for both new and existing policyholders.
- Oversee the licensing lifecycle by maintaining pristine "Fit and Proper" records for all licensed intermediaries (Responsible Officers and Agents) and providing relevant compliance training.
- Perform regular reviews and compliance testing on daily operations to proactively identify and mitigate risks.
- Assist in preparing and submitting mandatory returns, reports, and notifications of material changes to the Insurance Authority (IA) within strict deadlines.
- Oversee the investigation of regulatory-related customer complaints and ensure they are resolved according to the HKFI Code of Conduct.
Who You Are
- Bachelor’s degree in Law, Accounting, Business Administration
- 3–5 years of dedicated compliance, risk management, or internal audit experience, specifically within the General Insurance sector in Hong Kong.
- Deep, working knowledge of the Insurance Ordinance (Cap. 41), the Personal Data (Privacy) Ordinance (PDPO), and current IA/HKFI guidelines.
- Principled and highly detail-oriented, with the ability to bridge the gap between strict compliance requirements and daily operations through clear, effective communication.
- Comfortable and effective at working independently with minimal supervision within a small team setup.
- Excellent written and spoken English and Cantonese.