Job Description
Established in 2013, GOGOVAN is the first app-based platform for delivering goods in Asia, which is dedicated in offering excellent delivery service through innovative technology. Since then, GOGOVAN has extended its service to various platforms. The company connects individuals and businesses directly to thousands of drivers for their real-time delivery needs, and redefines the everyday delivery experience by providing a convenient and efficient service.
Over the years, GOGOVAN has expanded its business from Hong Kong to Singapore, South Korea, Mainland China, India and Taiwan and will continue to expand globally. In August 2017, GOGOVAN merged with 58 Suyun, the leader in Mainland China’s intra-city logistics market, and increased GOGOVAN’s presence to over 300 cities, with more than 8 million registered drivers under its network.
What You Will Deliver
- Understand new customers’ moving requirements, and prepare accurate and timely quotes for customers through WhatsApp or email
- Convert leads to sales
- Solve customers’ concerns and questions with a positive attitude
- Perform professional customer service and create a good experience for customers
- Handle ad-hoc tasks assigned by the manager
Who You Are
- Higher diploma or Fresh Grad will also be considered
- Experience in customer service, sales or business development
- Good command of Cantonese and English - reading and writing
- Fast in Cantonese typing (min. 50 wpm) on the computer
- Customer service oriented
- Able to use positive language
- Good communication skills and problem-solving skills
Working Hours
- 5-day work in-between Monday and Sunday
- 9am - 6pm
What We Offer
- A multi-cultural team
- A company provides a casual and flexible working environment
- A company promotes learning, continuous improvement, and personal growth