Job Description
AU Values
• Respect for Diversity and TeamWork • Think Africa Above all
• Transparency and Accountability • Integrity and Impartiality
• Efficiency and Professionalism • Information and Knowledge Sharing
Organization Information
Reports to: Secretary General
Directorate/Department: Office of the Secretary General
Number of Direct Reports: 0
Number of Indirect Reports: 0
Job Grade: GSA3
Contract Type: Regular
Location: Accra, Ghana
Purpose of Job
Responsible for ensuring that in-coming and out-going mails are received and processed accordingly on a timely basis as well as for ensuring that a reliable and efficient filing system is maintained.
Main Functions
• Provide timely operational support
• Implement operational activities as scheduled and report.
• Assist in the follow up on logistical arrangements, activity implementation and provision of updates.
• Liaise effectively with internal and external stakeholders.
• Follow up meeting decisions and correspondence outcomes and ensure their implementation.
• Prepare routine office communication and assist in compiling data and information for reporting purposes.
• Assist in the creation, improvement and maintenance of record and retrieval systems
• Follow up on provision and maintenance of office facilities and materials.
Specific Responsibilities
• Receive, register, process and forward in-coming and out-going mail/correspondence to relevant addressee.
• Scan and digitize in-coming mail and records.
• Sort, organize, maintain, store and retrieve office records accurately.
• Create and ensure appropriate records electronically classification.
• Ensure records categorization according to the File Plan.
• File all physical files including personnel (open and confidential), financial, legal files, and ensure their safe custody.
• Ensure that accurate metadata elements of records are captured for upload onto the electronic records system for electronic filing.
• Create new folders and files and disposal of old files in accordance with the established retention schedule.
• Keep records safe and secure in a proper place.
• Maintain archives, ensure that files are properly stored and accessible
• Maintain a log of all outgoing files to ensure documents are returned in time.
• Service departmental meetings and ensure distribution of working documents to meeting participants.
• Ensure confidentiality and non-disclosure of records.
• Ensure that a reliable, accurate and efficient filing system is maintained in line with the Archives and Records Management Policy.
• Provide answers to queries by searching and retrieval of records.
• Maintain records system of files movements within the office;
Academic Requirements and Relevant Experience
• A minimum of Diploma in Office Management/Administration or Records Management from a recognized institution with 3 years relevant work experience in Registry/Records Management or clerical duties.
• Candidates holder of a bachelor degree in Office Management/Administration or Records Management from a recognized institution is required to have 1 year relevant experience in Registry/Records Management or clerical duties.
Required Skills
• Sound planning and organizational skills
• Excellent verbal and written communication skills.
• Capacity to work under pressure
• Time management capabilities
• Ability to maintain confidentiality and non-disclosure of information.
• Competence in the use of standard software such as MS Word, Excel, PowerPoint, etc.
• Ability to work in multi-cultural team
• Proficiency in one of the AU official working languages (French, English, Portuguese, Swahili, Spanish, and Arabic) and fluency in another AU language(s) is an added advantage
Leadership Competencies
Core Competencies
Functional Competencies
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TENURE OF APPOINTMENT:
The appointment will be made on a regular term contract for a period of three (3) years, of which the first twelve months shall be considered as a probationary period. Thereafter, the contract will be for a period of two years renewable, subject to satisfactory performance and deliverables.
GENDER MAINSTREAMING:
The AU is an equal opportunity employer and qualified women are strongly encouraged to apply.
REMUNERATION:
Indicative basic salary of US $ 11,071 (GSA3 Step1) per annum plus other related entitlements, and education allowance (100% of tuition and other education-related expenses for every eligible dependent up to a maximum of US $ 3,300.00 per child per annum for locally recruited staff.
Applications must be submitted no later than 17 July 2026 23h59 GMT
-Only candidates who meet all job requirements and are selected for interviews will be contacted.
-Consideration will be given only to those candidates who have submitted a fully completed online application with a curriculum vitae (CV), an African passport, and the required academic qualifications, such as Diplomas, Bachelor's degrees, Master's degrees, and any relevant certificate in line with the area of expertise.
-This position is for national of Ghana or any African nationality who are based in the country with a resident permit.
Requisition ID: 3009